Amai Upsell+ Volume Discounts
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Great support when we couldn't get this excellent app to work with our customised theme. Speedy response and quick resolution. Highly recommended.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
MUCH better options than the built-in Shopify Automatic Discounts (which only allow 1). Definitely worth purchasing and supporting this developer! They fix compatibility issues with Shopify 2.0 or updated themes very quickly!
Thank you for the kind feedback! Hope you'll keep enjoying the app :)
App is useful and easy to use. Although there could be glitches at times, they provide great support when needed
We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
Rate 5 stars for their prompt action and kind services, although I had uninstalled the app just because of it's not suiting the web.
Thank you for your kind words ! It is certainly a pleasure to assist you :)
very fast customer service, very helpful. This is the only app I could find for a reasonable price (for my size of business) that could do discounts how I wanted.
We are glad that you like our app. It is certainly a pleasure to assist you ! Good luck to your business :)
My issue didn't get resolved, and somehow the discount turned back on when I was no longer running the sale. Very disappointed.
First of all thank you for the feedback. It is due to your feedback we are able to identify the root cause which comes from Collections automation. We had since fixed this. Thank you again.
WARNING! you wont be able to use discount codes in your store at all if you use this app. I emailed customer service and they blamed the issue on shopify. I contacted shopify support and they confirmed its THIS app causing the issue.
Thank you for the feedback. This is the sequence of the events: - You contacted us in regards to discount codes. - We had replied to you that if the products were under discount by the app, it will disable to discount codes. - You asked us an additional question that if the quantity purchased does not qualify for a discount can the discount code be applied in which in this case, the answer is yes. - After testing (we had video recorded it as well), we realize that even disabling the codes, the discount code could not be used at your store. We then proceeded to advise you to inquire this to Shopify. - The answer that Shopify given in which you had provided the screenshot is the same as our first answer that we had provided but you did not provide us with the original question. - Therefore we had reopen the case with Shopify to seek clarification and is currently pending for their reply.
The App works well when it works but the functionality breaks every two months and I need to contact them to fix. I will give them one more chance to address and if it breaks again be moving on.
Every time THEY change their code you lose the chart of discounts on the item page. Complained about this 3 times and they just say its our fault because we change the template - using the same template for 2 years. Lost a lot of sales because of this app not functioning properly!
Thank you for your feedback. Please note that republishing different version of the same themes will also requires you to setup the discount table settings. We had enhanced our app to prompt you to do the settings once a Theme is republished. Due to your feedback we will be enhancing the Event Logs to capture any republish of themes so that merchants have a clearer picture on what happened.
amazing and fast support, it is a pity the app doesn't have language change for the webs that have more than one language available...
Thank you for the suggestion! We really appreciate your feedback :)
I'm very impressed by the responsiveness from the support team when we had a challenge with the app. The challenge was resolved quickly, and the communication was always open and responsive.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
The app does exactly what i needed it to. And customer service agent are very helpfull when there is a problem
Thanks ! It's our pleasure to keep clients satisfied.
This app had worked well, however recently I believe it to be changing my prices at random. I uninstalled it and will look for a better app.
Thank you for leaving a review. We had contacted you by both email and calls to know more about this issue. Do get back to us on this so we can investigate this issue as our app will not change the product prices directly at the product page.
this app was great when it was ran by spur-it. Recently sold to amai and the support has been terrible. I've raised mutiple tickets and they have taken days to get back to me...I am losing thousands of dollars in revenue everyday because of the lack of support
Thank you for leaving a feedback. We apologize for any inconvenience caused as our dev requires time to understand your themes. The issue had since been resolved and please do not hesitate to contact us again.
Broke the cart. Customers unable to add to cart. Supposed to have live chat support but has been unavailable for the past hour
Thank you for leaving a review. We apologize for the experience. Some time was needed to investigate the root cause of this issue.
Terrible Support. I took the annual priority package hoping that I will get "Up to 3 h/month of customizations". - We wanted to flag the products which are on sale, this feature is currently unavaible and the support person was not even intersted in helping us out. All he kept saying that the "Feature is not available and nothing can be done" and with the conversations I don't think these guys even care about their customers.
The Lady Coder aka Eugenia is an absolute star. I absolutely love the efficiency in which she handles the tasks! I highly recommend this app to anyone looking to increase their AOV and a sleek design! Eugenia - you are the best!
good app sometimes doest work on check out , thats bad price is good helps for qty breakdown .like it overaalll
The App works great and the customer service is amazing. Thank you very much for the support. -highly recommended
The app is simply the best for the "quantity breaks" feature. And above all the staff is very fast and reactive. I had a problem with the settings and Artyom save me. Thank's a lot to him
Thanks so much! Hope you'll keep enjoying the app for a long time :)
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