Printify: Print on Demand

Feb. 25, 2019

Terrible quality!! Misprinted, Pink tinted, chemical smelling shoes! I was enjoying Printify until I ordered something for myself. I ordered a pair of one of the shoes I designed and the ink had a pink tint- even in the white ares of the shoes there was pink! (The shoes deign itself contained no pink.) The tracking was completely in Chinese, so I had no idea when it was coming. The shoes smelled like chemicals so strongly they made my entire room smell for a few hours, even after they were no longer in the room. ALSO they were misprinted! My logo which was on the outside of each shoe, ended up being on both sides of one shoe! Legit terrible. Then if I wanted to get a refund I would have to get Printify Credits after submitting a claim. I DISCONTINUED ALL OF MY PRODUCTS FROM THEM ASAP b4 anyone bought any. Really awful.

Feb. 20, 2019

It's not a practical app for designers, given that it does not allow for .ai illustrator files to be uploaded. I was also infuriated as an Irishman to see that nearly all the images you allowed people to download for 'patties' day, wherever the hell that is, were of alcohol. We're not a nation of drinkers, that's an English stereotype. I immediately removed the app from my store thereafter. Items are very limited also and overpriced.

Jan. 28, 2019

I used this app with my Shopify store. I received my first order on 1/16/19 and manually fulfilled it from my Shopify store. On 1/22/19 I emailed a screenshot of the order and inquired about shipment. They instantly passed the blame to me. No apologies for the system not syncing properly and no empathy for my customer waiting for her order. Now it's 1/28/19 and still no word on when the order will be fulfilled. My customer requested a refund and issued it right away. I would NEVER refer this service to anyone, the customer service is awful! I would guess that there products are awful as well. Either way I deleted their product off of my website. I would rate them a "0"

Dec. 20, 2018

Printify and the team itself is great. I love the interface. My 1 start has to do with their print providers. I've spent far too much time and effort building the foundation for a successful store, only to have the print quality of the products be absolute crap. Will be moving everything over to Printful. Hope this saves someone time, effort and money because that's what using this app has cost me so far.

Dec. 5, 2018

Printify needs to do better at vetting its manufacturers. My customers have been waiting over a week and it’s causing me to have to issue refunds so I am NOT happy about that at all. I hear Teespring is better so I’ll be moving my business over there. I’m SO pissed. This makes my company look bad!

Dec. 4, 2018

The WORST ever! Unacceptable printing. Your customers will hate you. Try washing your product, especially if you think you've received a few good samples. Tried all of their printers and several different products. Some came glued together. Some were missing chunks of ink on the shirt. Super faded. One came in and the printing looked like it went through a wood chipper before they sent it. And after the wash - completely crumpled cracked ink, faded, and so disappointing. Do not waste your money or your customers time. Amazon and Printful are superior choices - do your research. After 2 months and 10 email confirmations and 3 customer service reps, I have still not received any reprints.

Nov. 28, 2018

I used this app to sell print-on-demand T-shirts and mugs from my Shopify store. I liked how easy it was to set up and the variety of T-shirt colors offered. Unfortunately, my first customer order was placed on November 2, 2018 and the tracking info that was just released after Thanksgiving says the package won’t arrive until December 3, 2018. Unacceptable.

Nov. 24, 2018

I really wanted to make this work with Printify. The prices are great. The customer service at Printify is great. The app is great. But the apparel printing quality is just awful. I ordered several samples, from multiple different printers through Printify, and they were all bad in some way. They really struggle with printing colors as the white base coat frequently shows through the image or leaves a white border on some of the sides. Sometimes the printed images were substantially smaller than the image in the mockup. One of the sweatshirts experienced fading around the image edges after just one wash. I cannot stress this enough: I really wanted this to work as my profit margins would have been stellar, but I couldn't continue with Printify because I don't want to have a constant fear of an order being returned because the quality is terrible. Most of the good reviews on here are probably from people who have just signed up, but haven't received any samples yet. I would never recommend this app.

Feb. 4, 2020

I have had the Printify app installed for over a year now. I really wanted this company to be my one stop print on demand solution. I have now had too many bad experiences with Printify to recommend them at all. Urgent order? There is no urgency on their end--or a way to communicate with the manufacturer. Rush shipping? Can't do that either (but if you go direct to the manufacturer, you can). Recently I have had to wait 12+ hours to get a reply to an urgent matter. They need to hire more customer service reps. In another order, the support told me that I should allow 6 weeks for the order to arrive. I asked them if they have ever dealt with real customers, because in an Amazon world of 2 day delivery, 6 weeks simply won't cut it and I had an irate customer on my hands. Go direct to the manufacturer and-- they can actually ship it is 3-5 days. Lastly, shipping costs for standard shipping are crazy expensive. $15 for a throw pillow? Order more than one of an item and you don't get any reduction in shipping costs; it's a flat fee x number of products, which can become crazy expensive for standard shipping. Sorry Printify, but too many issues over time to count you as a reliable source for fast delivery.

Oct. 28, 2018

Been using this app for about 5 months now. Its terrible. They can't give you a proper overview of costs, they do millions of micro transactions, like topping up the printify account with $10 at a time to pay for a product, instead of being billed once a month, or atleast receiving an overview of how much has been billed in total in a certain time period. Even after talking to they reps and telling them about the issues I had, there was 0 improvement. 20% off my orders get cancelled by printify because they decide they don't sell this product anymore. No prior notice, sometimes not even a notice after people have made a purchase for that product. They have been waiting for months, because printify simply decided to just cancell the order. And then they will tell you to remove the product from your store, refund your customer, and basically just lose all the money you spent acquiring that customer. Terrible terrible terrible system! Yes, Printify is the cheapest, but the quality isnt very reliable and their system absolutely sucks (billing, logistics, etc.). I 100% DO NOT recommend this app! Spare yourself the stress dealing with printify and spend a little bit more on a tshirt. And then they also send you this uselss "Printify Daily Profit" report, which don't even include shipping cost in their calculation. Nor does it take into consideration discounts that customer have been using on your store. Instead of sending they absolutely useless junk report, how about you send me a report of what my actual costs were for that day/week/month etc, and looking at how much I made in sales with printify products, so we can get a accurate number that actually provides some value. Sorry but the longer I have been using this app the more it fires me up thinking about how terrible it is. Rant over.

Oct. 25, 2018

We have had nothing but difficulties with the Printify service, and I don't think it's right that we have to hope and pray that when an order is submitted that it gets processed correctly. Shopify and Printify have large technical problems with their interfacing of ordering systems and the customer support is monumentally poor. Stay away from this app unless you want to spend you time apologizing to customers and processing refunds.

Oct. 15, 2018

If you care about quality, your brand and reputation then skip these guys. They're a middle man for POD companies and don't give a fck about you or your customers satisfaction. Like any small business I'm trying to provide the highest quality product for the lowest margin. Their Bella 8001 was/is cheaper by a few dollars than another pod on Shopify so I moved 2 designs to them. The partner I chose was ArtGun. Not just for the price but they could do an outside back label. I had 4 orders, 2 individual, 1 low volume order from the music artist, and one other individual. The first 3 orders, 2 individual, and the volume order for around 12 shirts all came or shipped to the customer with the outside back label printed as an inside label. I had no idea until the artist got their volume order. First, it took 10 business days to print 12 shirts. Another 3-5 days to actually receive the shirts. Needless to say, they were not accurate about their fulfillment time. Contacted Printify, got a sad story that ArtGun was merging with another company, blah, blah, blah, it won't happen again. Plus since it was a "large" order (12 shirts? 2 designs?!) It was harder to fulfill... Are you for real? It should be easier right? Load the graphic, change shirts in the dtg printers..... So it's scripted offshore support... Ok, apologize to artist, no merchandise at their show... When it arrived they d me, all the back labels we're printed on the inside label area. I saw and took photos of all the shirts in person and took it back for an exchange. Contacted Printify, generic support contacted me with send photos, proof etc. Few days goes by, ok they're is a problem with their pod ArtGun. They've been notified will be fixed and will get back to me when I can get reprints. So I contact the 2 previous individual orders, turns out their shirts are not correct either. Let Printify know, etc etc photos, done. 1 month goes by, Printify points the finger to ArtGun, my customers have shirts that are not correct, the artist merchandise still not correct... I think 6 weeks finally ok, ArtGun fixed their problem we're sending reprints. Check the reprints, Printify reprints the 3 individual orders (I had another individual orders during this waiting period that was printed wrong and had rust and irregular water stains on it). The 2 dark colors are ok. The white shirt still discolored, after they assured me that it was getting extra qc. Then I ask, what about the larger order from the artist and they respond they need proof of the mistake, again! Mind you I sent them the photos from that order as proof of their mistake a month and a half back. They push back with their canned script, now it's October and still the 12 shirts aren't reprinted. They blame ArtGun, no, it's them, Printify, because they choose to do business with pods that can't even get a back label right. If they do so much volume like they claim, how can I be the only one affected? This company is dishonest and doesn't care about you, your brand or your customers. I have all emails, photos, and correspondence. If you have a family reunion, small tee run you wanna do cheap and don't know or care about quality then go ahead and save a buck. If you are trying to grow a brand, have high quality prints and customer satisfaction, stay away from Printify. They can point fingers to the pod, but they continue to do business with them because of their character. Your partners reflect you. I should have never ever used them. It's one of the worst experiences since I've started to do my open custom shirts.

Oct. 13, 2018

The shirts I've ordered are seriously awful. I've ordered samples from 4 of their print providers, and all were unacceptable. The white outline was clearly visible underneath the design for every dark shirt I ordered. I guess this is not Printify's fault, but they shouldn't be working with providers that offer such horrible products. Some of the providers have huge delays as well. It's really such a pity because their software is great and easy to use. I just wish that the print providers were reliable.

Oct. 9, 2018

I was going to use printify in conjunction with printiful as they offer a few products that printiful does not, but I will never use printify again. I will also warn against those that choose to use them in any capacity, let alone as the primary drop shipping revenue stream. Needing a small batch of shirts for clients we placed only a small order before putting products live on the website. Glad we did as the shirts that arrived were unacceptable to say the least. Between the shirts being "burnt" from the heat press and over half the prints being printed crooked, it was a nightmare. Attempted to get a refund and move on, no no no said their customer service (whenever they decide to respond back) as a refund is only performed after the replacements have been received and been found to be unacceptable. Waited another week, big surprise, replacements were garbage. CS service is severely lacking and unavailable half the time during regular business hours. Stupidly we decided to give them a second chance on other products. They wait until a customer decides to order a product (coffee mug) from us to alert us to the fact that they no longer work with that vendor...... Never working with them again. Printiful has been great. Check them out.

Sept. 8, 2018

I gave a try to Printify and ordered 6products (t-shirts and hoodies for kids&adults) from T shirt and son (UK). The quality of the products was good but the printing was really bad. I would be ashamed to sell this to my customers.I'm really disapointed because I heard many good things about Printify and I spent many hours to set up my whole store with them. Now I have to do it again with another print on demand company. I strongly recommend to order a sample before setting up your store.

Aug. 19, 2018

I have tried using this company several times over the years. Each time they fail me more and more. People this company is a middle man thats all it is. they do not print the item. They just have a bunch of printers on their platform and collect the money. The pricing sucks and the production time is the slowest out of all of them! Their customer service is HORRIBLE! I have lost lots of money using them because either they send wrong items or they cannot deliver on time! There are many other print on demand suppliers better than this one. This is the LAST TIME i use this company and i will no longer give them the benefit of the doubt. DO NOT USE!

Aug. 17, 2018

I am absolutely infuriated with the service I have been provided by Printify with both the products I have been sent and the customer service. Throughout the course of using their service I have had 5 faulty products sent to myself and 2 faulty products sent to my customers. They have received incorrect tracking details on packages as well, and I have been told by Printify to just deal with it. When I asked for a reprint on a product that was already reprinted for being horrible the first time, I was told that they would not and just to switch manufacturers. To tell a customer that a service THEY list is for "quantity" and not "quality" is an absolutely disgusting and sleezy business practice. NO WHERE on THEIR website do they list the difference in print providers. It should be EXPECTED that all prints are of the highest quality. Upon washing 3 of my samples, with the instructions listed in the tag, my designs were completely cracking and rubbing off. If I can't wash my shirts once, how are my loyal customers supposed to feel about the items they receive? The fact they offer DJ as a printer and defend them for sending us horrible prints is absurd. I am disgusted. They also refused to refund my money for their scam of a Premium Business Plan.

Sept. 18, 2018

Buyer Beware! Update! After being promised that they fixed their printing issues, its gotten worse. 4 out of 4 item were printed over multiple times, these guys have ZERO quality control. Im going to Tee Launch and Printful for better service and products. So we just ordered (Payed for samples, and I'm glad I did before turning over (what looked like among mocks) their products to our customers. First we ordered a zip up hoodie, logo was as cheap and "knock off" looking as you can get. It looks like someone printed it in their car! And that zip up hoodie had a big clump of thread knotted up and stitched into the chest. Cant get it out. second, we ordered some flip flops as sample (we sell tons of flip flops so this is going to hurt their pocket for sure) and the samples we received had our logo struck twice. THESE GUYS HAVE ZERO QUALITY CONTROL. Be Carful before you let them drop ship garbage to you customers. and the forms you have to fill out remind me of the 1990's, like really? Cant build in a link within the order?

July 30, 2018

WASTE OF TIME AND MONEY! I created +100 products using Printify, uploaded them on all my marketplaces, create adverting campaigns on facebook, google ads, I was exciting... until do a TEST ORDER and receive a tee with a design much small than the mockup showed on my store and ads. They said it was a supplier problem and all the products created using him could be printed smaller. After more than 1 week they didn't show a solution but I noticed people still can create products that can't be printed in the right size. Luckily I did the test order, because imagine if a costumer receive a product different than that one he saw and bought... Who will get a bad review? This is something can't happen when you're building a brand. VERY UNSATISFIED

July 11, 2018

I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers. Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US. The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query! Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK. Do not use if you value any of the above.