All reviews

Rating Breakdown

  • 5
    69% (25 ratings)
  • 4
    8% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (6 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 26, 2024

A good quality app for the price and customer service is always available. The customization interface is not as easy to use as others I've seen. I still recommend this app if you are looking for something affordable and need prompt answers if you have any questions.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

June 25, 2024

Le service après vente est super réactif, je recommande +++

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 9, 2024

Why are you installing your app? Our browsing history is gone. The website is reporting an error. Can you take a look at it for us Custom Product Designer Studio $7.99 Standard Plan: 2024-04-23 - 2024-05-23 账单编号 228389259 [email protected]

Using app

29 days

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for any confusion. It appears there might be a misunderstanding. We don't have direct access to install apps on customers' stores; app installation must be initiated by the store owner or admin. However, we're here to help resolve any issues you're experiencing with our app. Please reach out to us directly, and we'll work together to address the browsing history issue and any errors reported on your website. Please feel free to reach out to us directly so we can assist you further. We're committed to ensuring that our app works seamlessly for you.

5 / 5 Share

May 8, 2024

I recently used custom product designer to create my own product, and I have to say that my experience was extremely positive. First of all, I found the module interface to be consistent and user-friendly. The customization options were clear and well-organized, making it easy for me to navigate through the different steps of the process. In addition, I really appreciate the responsiveness of the customer service who helped me with my configuration today. I recommend !

Store

Ma boutique

Using app

About 1 month

Developer Reply

Thank you so much for your kind words and for choosing our Custom Product Designer! We're thrilled to hear that you had such a positive experience creating your own product. It's fantastic to hear that you found our module interface intuitive and user-friendly. We strive to make the customization process as seamless as possible for our users, so we're glad to hear that you found the customization options clear and well-organized. We're also delighted that our customer service team was able to assist you promptly with your configuration. Providing excellent customer support is a top priority for us, so we're pleased to hear that you had a positive interaction with our team. Thank you for recommending us! If you ever need any further assistance or have any questions, please don't hesitate to reach out.

5 / 5 Share

April 26, 2024

Great App. Best Support Team. They help me to customize the App as per my requirements. Thank you very much Team for all your support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our app and that our support team was able to assist you in customizing it to meet your needs. Your satisfaction is our top priority, and we're here to help whenever you need us. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing us! 🌟

5 / 5 Share

April 10, 2024

Not bad, although there are some questions, they patiently answered them. thanks

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello OhMyDesignidea, Thank you so much for your 5-star review! We're glad to hear that we could address your questions patiently. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your feedback! Best Regards SetuBridge team

5 / 5 Share

Feb. 26, 2024

Very good customer service, quick and good.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer service team. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!

5 / 5 Share

Feb. 20, 2024

mega guter und netter service. sie konnten mir alle fragen schnell beantworten und alles schnell so hinbekommen wie ich es möchte. danke für den service. app ist toll!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind words and the 5-star review! We're delighted to hear that our service met your expectations and that you found our app great. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!

1 / 5 Share

Feb. 13, 2024

this app doesnt work

Using app

15 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We apologize for the inconvenience you've experienced with our app. We're committed to providing a positive user experience, and we would like to address and resolve the issues you're facing. Could you please provide more details about the specific problems you encountered so that we can investigate and find a solution? Your feedback is important to us, and we want to ensure that you have a seamless experience with our app. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issues. If you have any specific concerns or if there's anything else you'd like to share, please feel free to reach out. Best regards, SetuBridge Team

5 / 5 Share

Feb. 1, 2024

great app, perfect for our site. and when i needed support, it was sorted in minutes. really helpful!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to receive your 5-star rating and hear that our app has been a perfect fit for your site! It's wonderful to know that you found it great and that our support team was able to assist you promptly. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help!

5 / 5 Share

Jan. 31, 2024

Einfacher Aufbau des Customizers und super Support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our customizer easy to set up and that you received great support. Making the setup process smooth and providing excellent support is always our goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Jan. 31, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! Can you please specify what you liked about our app in more detail? We're always looking to improve.

5 / 5 Share

Jan. 17, 2024

Such an amazing application contain's all the features, including price increments as per images and text as well. Also, the support team is so quick and responsive. Keep it up, team and i will refer this app to other person as well.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

We are thrilled to receive your fantastic feedback and 5-star rating! It's wonderful to hear that our application has all the features you need, including price increments for images and text. We're equally delighted that you found our support team quick and responsive. Providing excellent service is our top priority, and we're glad to know it's being recognized. Thank you for your kind words and for referring our app to others. We truly appreciate your support and look forward to serving you and your referrals in the future.

5 / 5 Share

Jan. 5, 2024

Really nice app and good customer support

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you find our app really nice and that you've had a positive experience with our customer support team. Your feedback means a lot to us, and it motivates us to continue providing excellent service and improving our app. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

1 / 5 Share

Nov. 26, 2023

I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi, foralltastes.lv, Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service. We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them. Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly. Once again, thank you for your feedback, and we genuinely appreciate your insights. Best regards, SetuBridge Technolabs

5 / 5 Share

Aug. 7, 2023

Fantastic app. Great customer service, always helping and giving solutions since minute one. Several personalization options. I truly recommend it.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to read your positive review! Knowing we've made your experience memorable is incredibly rewarding. Thank you for choosing us, and we're excited to welcome you back soon.

5 / 5 Share

July 17, 2023

The app didn't work at the beginning, but the costumer Services was amazing, in 2 days, they fix the problem... and then we need a different configuration of the app and they change it in 2, so, the app works well, but the services and customize of them is better. about the app, even in mobile view, works, so, that was something that we need, and they helped us with that.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.

1 / 5 Share

July 6, 2023

Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.

Store

My Store

Using app

4 days

Developer Reply

We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.

3 / 5 Share

June 8, 2023

The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations. We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right. Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better

5 / 5 Share

May 5, 2023

Truly AMAZING service! The support team has been able to help me make the app exactly as II need it. GREAT SERVICE and real experts. Thank You!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.