All reviews

Rating Breakdown

  • 5
    85% (82 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (8 ratings)

Reviews with Text

  • 97% (94)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 28, 2025

the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try

Store

INKHUB

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 27, 2025

The supports are very helpful

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️

5 / 5 Share

Nov. 20, 2025

Very quick to respond and help :)

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊

5 / 5 Share

Nov. 20, 2025

Quelques bugs sur la personnalisation mais heureusement un SAV efficace. Merci à Priyanka, la personne qui a géré mes problématiques.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. We’re glad to hear that Priyanka was able to assist you and resolve your issues. 🙌 We really appreciate your patience with the minor bugs in the customization process, and we’re constantly working to make things smoother for you. Your kind words mean a lot to our team and motivate us to keep improving! 💪✨ Thanks again for taking the time to share your experience.

5 / 5 Share

Nov. 17, 2025

返信が早いです

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for noticing our quick response! ⏱️ We always strive to be there for our customers as fast as we can because your time and satisfaction matter the most to us. 😊 Your kind words really motivate our team to keep delivering top-notch support. We’re always here whenever you need us, so don’t hesitate to reach out again! 🙌

4 / 5 Share

Sept. 30, 2025

Apart from certain features being slightly harder to configure, the app has been really great. The customer service is also excellent; we had a minor issue for which we contacted the team and they solved it very fast.

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind and thoughtful feedback! 😊 We're delighted to hear that you’ve had a great experience with our product personalization app overall and that our support team could assist you quickly when needed. We truly appreciate your understanding regarding the configuration — our team is always working to make the setup process even smoother and more intuitive for all users. Your feedback helps us identify where we can improve, and we’re grateful for that. If you ever have more suggestions or need any assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure you get the best possible experience from the app. 💪✨ Thank you once again for your support! 💛

5 / 5 Share

Sept. 12, 2025

Customer servise is good. App also is good.

Store

MAYA TX

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! 💙 We're glad you’re happy with both our app and support. Your feedback keeps us motivated to do even better 🚀😊."

5 / 5 Share

Aug. 30, 2025

otomatik kırpma özelliği harici kullanışlı. Bazı geliştirmeler yapılabilir. Uygulama desteği çok yardımcı oldu.

Store

Kılıf Al

Using app

About 4 hours

Developer Reply

Thank you so much for your valuable feedback! 🙏✨ We’re glad you found our support team helpful 🤝💬. We’ve noted your input on the cropping feature 🖼️🔧 and will keep improving to give you the best experience 🚀💡.

1 / 5 Share

Aug. 28, 2025

I really wanted to love this app. The concept is brilliant, and I truly believe the developer and support team did their best to accommodate my requests – they were responsive and tried to help. But the reality is, this app is simply not ready for use in a live store. Despite its potential, the app was buggy, unpredictable, and difficult to rely on. It caused issues with my product pages, preview functions often failed, and the customisation experience for my customers was far from smooth. As much as I appreciate the effort behind it, this kind of app should not be released until it's fully tested and functional. A broken customiser does more harm than good, and unfortunately, that was the case here. I sincerely hope the developers continue improving it – but for now, I cannot recommend it.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 20, 2025

The support Priyanka is very fast and will help with everything. The add-on is exactly what I was looking for. The price is great. I recommend it.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! We’re thrilled to hear that Priyanka could help you quickly and make everything smooth for you 🙌✨ We’re glad you’re enjoying the add-on and finding value in our product personalizer app. Your recommendation means a lot to us 💖😊

5 / 5 Share

Aug. 20, 2025

Ho avuto un problema tecnico ma tempestivamente hanno risolto l'inconveniente.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! 💙 We’re glad our team could quickly resolve your issue. Your satisfaction means a lot to us, and we’re always here to help whenever you need. 🚀"

5 / 5 Share

Aug. 13, 2025

good

Store

Matmuis

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! We're glad to hear the app is working well for your store. Our team is always here to help if you need any further support. 😊"

1 / 5 Share

Aug. 7, 2025

They promised to refund the money tomorrow, then as soon as the money would reach the account, and so on, but in the end they never refunded it. I asked them several times, and every time they said “tomorrow, tomorrow.” You can keep the money; this is a warning for other buyers. Regarding the app: + Support responds and helps with setup - Doesn’t work with variable products - Doesn’t adapt to needs, very few settings - Does not cover personalization needs due to lack of features, especially if the product is variable.

Using app

6 days

Total reviews

3

Average rating

2.7

Developer Reply

😔 We’re truly sorry to hear about your experience. We completely understand how frustrating repeated delays with refunds can be, and we sincerely apologize for not meeting your expectations. 🙏 💳 To clarify: one of your payments never reached our account, which is why we couldn’t process a refund earlier. However, for the payment that did reach us, we coordinated with our account team and the refund has been issued ✅.

4 / 5 Share

Aug. 7, 2025

Thanks to Priyanka for the quick and helpful support during the module setup. The app looks promising for simple, one-off products without variants, but it feels a bit limited when it comes to more dynamic like the price. For example, the image bank is only available in English, and there are no ready-to-use templates. That said, the team is responsive and open to developing custom features if needed, which is definitely a plus.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your detailed feedback! 🌟 We’re so glad to hear Priyanka could assist you quickly during the setup. Your suggestions about pricing flexibility, language options, and templates are very valuable, and we’ll keep them in mind as we continue improving the app. We truly appreciate your recognition of our team’s responsiveness, and we’re always happy to discuss custom features to better fit your needs. Looking forward to supporting your success! 🚀

5 / 5 Share

Aug. 6, 2025

"SB Custom Product Personalizer is easy to use and works perfectly with my Shopify store. I like that it integrates directly into the Shopify admin and supports the latest themes. Their support team is very quick and helpful whenever I have questions. A great tool for offering product personalization to my customers."

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re thrilled to hear that SB Custom Product Personalizer is working seamlessly for your store and that you’re enjoying the admin integration and theme compatibility 🎯🛍️ Our support team is always here to help, so it’s great to know we’ve been able to assist you quickly 💬⚡ Wishing you continued success with your personalized products! 🧡✨

5 / 5 Share

Aug. 5, 2025

Atencion por el chat perfecta! Tenia un problema para que apareciesen las variantes de los colores en las camisetas personalziadas y me hicieron ellos directamente los ajustes para que todo estuviese bien, pidiendo permiso para acceder a mitienda de shopify como administradores. Gran ayuda y muy rapida.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! 🌟 We're thrilled to hear that our chat support was able to assist you quickly and effectively! 💬🛠️ Making sure your color variants show up perfectly is exactly the kind of support we aim to provide. 🎨👕 Thanks again for your trust and for allowing us access to help directly in your store. We're always here if you need anything else! 😊🚀

5 / 5 Share

July 31, 2025

Amazing effective and fast customer service

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you found our customer service for our product designer app is amazing, effective, and fast 💬⚡ Your satisfaction is our top priority, and we’re always here to help whenever you need us 🙌 Thanks again for your support! 💖

5 / 5 Share

July 30, 2025

Установил приложение, настроил, но в карточке товара не отобразилась настройка. Техподдержка быстро помогла с этим.

Store

My Store

Using app

7 days

Developer Reply

Thank you for your feedback! 😊 We're glad you found the setup process smooth overall, and we're especially happy to hear our technical support team could assist you quickly when the settings weren’t showing on the product card. 💪 If you ever need help again or have any suggestions, we're always here for you! 🚀🛠️ Thanks for choosing our app! 🙌✨