All reviews

Rating Breakdown

  • 5
    79% (91 ratings)
  • 4
    5% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 95% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

J'avais un problème avec le téléchargement d'images, mais le service client m'a aidé à fixer le problème en quelques minutes seulement! Merci!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

This app is perfect for my business. Its easy to use and if I need help the team are never far away. I tried other apps before hand but the support was just not there or it took way too long to help me. The team at SB Custom are very quick to respond to any of my queries. I havent had any issues using the app, just needed some help with a couple of things setting up my products. Extremely happy.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Funktioniert richtig gut, man kann wirklich sehr gut Produkte Designen. Die Einstellungen sind leicht zu verstehen und man kann sehr viel selber einstellen. Einige dinge kann man nur durch den Support einstellen lassen, dieser ist jedoch fast immer erreichbar und hilft sofort weiter. Ich bin sehr dankbar für diese App, da mein Shop sehr darauf basiert.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

I had a great experience with customer support, thanks to Priyanka. Her response was instant, and she demonstrated excellent product knowledge throughout the conversation. She guided me smoothly at every step, making the entire customer journey easy and pleasant. Honestly, the support she provided was outstanding and very professional. Great job, Priyanka!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Très réactif, vraiment très sympa, compréhensif et très efficace. Juste parfait

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Dec. 2, 2025

Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Priyanka was able to guide you patiently through the Product Personalizer setup and help resolve your issues. 🙌 She’s truly dedicated to making sure our customers have a smooth experience, and it’s wonderful to know that her support made a difference. We’re also excited that she’ll be completing the full setup for you by tomorrow — we want everything to be just right for you! Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience. 💛 Thanks again for trusting us, and feel free to reach out if you need anything else!

3 / 5 Share

Nov. 28, 2025

the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try

Store

INKHUB

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 27, 2025

The supports are very helpful

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️

5 / 5 Share

Nov. 20, 2025

Very quick to respond and help :)

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊

5 / 5 Share

Nov. 20, 2025

Quelques bugs sur la personnalisation mais heureusement un SAV efficace. Merci à Priyanka, la personne qui a géré mes problématiques.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. We’re glad to hear that Priyanka was able to assist you and resolve your issues. 🙌 We really appreciate your patience with the minor bugs in the customization process, and we’re constantly working to make things smoother for you. Your kind words mean a lot to our team and motivate us to keep improving! 💪✨ Thanks again for taking the time to share your experience.

5 / 5 Share

Nov. 17, 2025

返信が早いです

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for noticing our quick response! ⏱️ We always strive to be there for our customers as fast as we can because your time and satisfaction matter the most to us. 😊 Your kind words really motivate our team to keep delivering top-notch support. We’re always here whenever you need us, so don’t hesitate to reach out again! 🙌

4 / 5 Share

Sept. 30, 2025

Apart from certain features being slightly harder to configure, the app has been really great. The customer service is also excellent; we had a minor issue for which we contacted the team and they solved it very fast.

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind and thoughtful feedback! 😊 We're delighted to hear that you’ve had a great experience with our product personalization app overall and that our support team could assist you quickly when needed. We truly appreciate your understanding regarding the configuration — our team is always working to make the setup process even smoother and more intuitive for all users. Your feedback helps us identify where we can improve, and we’re grateful for that. If you ever have more suggestions or need any assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure you get the best possible experience from the app. 💪✨ Thank you once again for your support! 💛

5 / 5 Share

Sept. 12, 2025

Customer servise is good. App also is good.

Store

MAYA TX

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! 💙 We're glad you’re happy with both our app and support. Your feedback keeps us motivated to do even better 🚀😊."

5 / 5 Share

Aug. 30, 2025

otomatik kırpma özelliği harici kullanışlı. Bazı geliştirmeler yapılabilir. Uygulama desteği çok yardımcı oldu.

Store

Kılıf Al

Using app

About 4 hours

Developer Reply

Thank you so much for your valuable feedback! 🙏✨ We’re glad you found our support team helpful 🤝💬. We’ve noted your input on the cropping feature 🖼️🔧 and will keep improving to give you the best experience 🚀💡.

5 / 5 Share

Aug. 30, 2025

The SB Product Personalizer app works great for customization. Priyanka helped me set up the color variants and also guided me with the bulk add-to-cart feature. The support team is very responsive and provides excellent assistance. Highly recommended!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that the SB Product Personalizer app is making customization easy for you. 💡 Priyanka and our support team are always happy to help with setup and guidance. 🙌 Your recommendation means a lot to us — we truly appreciate your support! 💖✨

1 / 5 Share

Aug. 28, 2025

I really wanted to love this app. The concept is brilliant, and I truly believe the developer and support team did their best to accommodate my requests – they were responsive and tried to help. But the reality is, this app is simply not ready for use in a live store. Despite its potential, the app was buggy, unpredictable, and difficult to rely on. It caused issues with my product pages, preview functions often failed, and the customisation experience for my customers was far from smooth. As much as I appreciate the effort behind it, this kind of app should not be released until it's fully tested and functional. A broken customiser does more harm than good, and unfortunately, that was the case here. I sincerely hope the developers continue improving it – but for now, I cannot recommend it.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 20, 2025

The support Priyanka is very fast and will help with everything. The add-on is exactly what I was looking for. The price is great. I recommend it.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! We’re thrilled to hear that Priyanka could help you quickly and make everything smooth for you 🙌✨ We’re glad you’re enjoying the add-on and finding value in our product personalizer app. Your recommendation means a lot to us 💖😊