Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,562
chart
#1,150
All reviews
Review RSS Feed
Jan. 19, 2023
I am writing to bring to your attention an issue with your product that has caused significant harm to our business. Specifically, due to poor coding practices during work on our theme, a piece of code was left behind that has prevented Google from indexing our collection pages, prevented Googlebot from following any links on the page, and prevented descriptions from appearing below the page in search results. Additionally, this code has prevented caching of the page. I have sent images to you so that demonstrates the issue. As you can imagine, this has had a detrimental effect on our SEO efforts and has cost us thousands of pounds. We need this issue fixed as soon as possible. Furthermore, we would like to know why this issue occurred and what steps will be taken to ensure that it does not happen again in the future. We also expect to be compensated for the damage caused by this mistake, as our trust in your product has been broken and we no longer have confidence in it. If this issue is not resolved immediately, we will have no choice but to repair the issue ourselves, remove your app from our store. I have also notified Shopify of this issue and have asked them to take action against your company. Please respond as soon as possible with a resolution to this issue.
Hello Mo and team, Thank you for your patience and kind collaboration as we worked on your SEO and technical concerns/requests. We will do our best to keep such issues from happening again in the future. We want nothing but for you to have a great app and service experience with us. So please do not hesitate to reach back to us if you need our assistance. We are always ready to help. All the best, Boost team
Jan. 18, 2023
The help desk was very prompt in responding and the developer which they assigned to us was very efficient in assisting us with our issue.
Hi there, Glad to know that you are enjoying our service! As you already noticed, our dedicated support team is always happy to assist as soonest possible should any pop-up inconvenience arises. Please do keep in touch with us. Again, thank you for the kind words, and thank you for choosing us! Warmly, Boost team
Jan. 18, 2023
The app has been great for building beautiful custom filter trees. When I experienced a problem, they were quick and communicative with the solution. Highly recommend! And thank you to Lina for the support when we needed it.
Hi Liner & Elsen team, We are overjoyed to hear such great compliments. Seeing you satisfied with the functionality of our app is a priceless gift to our whole diligent team. It has been a pleasure working with you and we all feel thrilled that you are happy with the quality of service provided. Our team, especially Lina, would like to send their appreciation to you for sharing your thoughts with us. If there's anything else we can do for you, just let us know. Wishing you the best in your endeavors! Warmly, Boost Team
Jan. 18, 2023
Nice app. Good and quick customer support. I can recommend this app to set filters and search page in your store.
Hi there, Thank you so much for taking the time to give Product Filter & Search app and our team such an awesome review! Our mission is to provide an app to help businesses grow and to give prompt assistance to ensure it perfectly suits your expectations. Your kind words fill us with joy hearing the app and our team is having the desired impact. As ever, let us know if there is anything else we can help you out with. Wishing you and your business continued success! All the best, Boost team
Jan. 18, 2023
GREAT support!!!! I had some small changes and questions to get the app up and running how I wanted and they were friendly and quick to help!
Hi there, Thank you for your valuable feedback. We couldn't be happier to learn that you love our product and service team. With your encouragement, we know we are on the right track and will do our best to keep it up to bring you such a better wonderful experience in the future! We hope to see you around and always wish you the very best. Cheers, Boost team
Jan. 18, 2023
Robust app that plays a crucial role on our websites. The support, when needed, has been quick, clear and very helpful. Thank you, Jayson!
Hi there, It's great to hear from you and thank you for your kind words! This is such a glowing review! We will make sure to share this with Jayson who is such a valuable member of our Customer Support Team. As always, please don't hesitate to reach out to us if we could make it somehow more awesome for you. We are only a message away. Wishing you every success! Sincerely, Boost team
Jan. 17, 2023
Great customer service! The Boost team was quick, friendly and helpful when amending a search function issue for our team.
Hi team, Thank you so much for taking the time to leave this feedback! Everyone here at Boost loves to know that our customers enjoy what we do. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Your compliment is our source of strength to continue improving our app and our service. Look forward to making it even better in the future! Warmest of regards, Boost Team
Jan. 17, 2023
Very good app with lots of useful features. The customer service is very helpful and the development team helped me to sort out problems the app encountered with our theme.
Hi there, Thank you so much for sharing your experience with our app features and customer service. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback! Please do not hesitate to let us know if you need help with anything. We are here for you! All the best, Boost team
Jan. 13, 2023
The Boost Product Filter is a fantastic app, it's perfect for our needs (to allow customers to filter and search). Also, Boost Support,(Stephen) was very helpful in assisting with personalised needs (such as removing the Best Seller option from our site, making sure customers could search in-stock items etc). I'd recommend this app.
Hi DLSB team, We are thrilled that you were satisfied with our app and services and really appreciate you being a customer and helping to share the word about us. Stephen is one of the top-notch technical support experts and he would really love to read this feedback of yours. Should there be anything else that we can do for you, please do not hesitate to reach back to us! We are always here for you. Best wishes, Boost Team
Jan. 13, 2023
The app is extremely efficient. Especially the filters are very helpful. The support takes care of requests very quickly and efficiently, even small changes are made free of charge.
Hi Nahmoo team, Thank you for your awesome review that made our day. We are so grateful for the trust you’ve placed in us. We're also delighted to know that you enjoy our app's features and the prompt support of our customer support team. Your kind words really inspire the whole team to work harder! Thank you again for choosing Product Filter & Search. We are just an email away if you need anything. All the best, Boost Team
Jan. 13, 2023
Such an amazing customer support. They called me immediately after leaving a review pleading for help and they resolved the problem. They were very willing and helpful too. Thank you for the solid support. The price is a bit high, but after seeing their support and how fast it was. I can't complain about the service or the app itself. It's working now thankfully. (I would have left a 5 star, but the price is a bit steep for new shops, especially if you are not earning in the start, I feel that 14$ would be more reasonable or at least offer a low cost version for small shops.)
Hi Carlos, Thank you for sharing your feedback! We are sincerely sorry for the experience that you encounter. One of our staff has reached out to you via email. Please help us to check the mailbox and let us know! Best regards, Boost team
Jan. 11, 2023
One of the leding app provider of filter and search. We are really enjoying the app and the support is incredible!
Hi there, Thank you for placing your trust in us and for your great compliments. As you already know, nothing is more important to us than your experience with our app and service. Our team always tries our best to make sure that merchants feel supported. This definitely motivates the whole team to work harder! We hope to see you around and always wish you the very best. Sincerely, Boost team
Jan. 10, 2023
A great app, highly configurable and intuitive to use with great support. We use this for all our filtering and search across the site. Reliable and facilitates great customer experience.
Hi there, Thank you for being our loyal customer. It absolutely feels wonderful to know that you have had a great experience with our app. As you already know, your satisfaction keeps us moving and striving for better customer service. Our staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every amazing compliment that you have given us! If you have any questions or need help with anything, please don’t hesitate to get in touch with us! Thank you once again and we wish you all the best! Your sincere, Boost Team
Jan. 9, 2023
The best app I have in my store, I can have everything I want and it has helped increase my sales. Customer service is the best in response time and resolution.
Hi Sei team, Thrilling of joy is our feeling when reading your glowing feedback. We are delighted that you consider using our app as the right decision and that you feel happy with our service so far. If you have any further queries, please feel free to drop us a line. We are all around to support you. Thank you and wish you every success, Boost Team
Jan. 9, 2023
Great app with fantastic features. The support team really do go over and above. I recently had a problem late on a Friday (completely my own error). The Boost team (especially Renato) were great and had the problem sorted over the weekend. 10/10
Hi team, Thank you for choosing our app and putting your trust in us. We are grateful that our team could be of service to your business. Your generous words keep us motivated and help us continue to deliver great support seamlessly. Renato and the support team would be thrilled to know about your compliment! Please feel free to reach us if you have any further inquiries, we are here anytime you need us! We wish you all the best, Boost Team
Dec. 30, 2022
Boost app is a great addition to our sites and I highly recommend it especially for companies that do not have in-house tech team because all of the support and backend team are very responsive, knowledgeable, and eager to help. The pricing is affordable compared to other competitors, new features are constantly added, and tutorial videos and documentation resources are amazingly helpful!
Hi there, Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team, as well as our app, which has served you well! We completely understand how rewarding it can feel when your concern is solved promptly, and we are glad to hear that our diligent support team was able to accomplish that. Your compliment will provide them with great encouragement to keep doing what they are doing. If you have any further inquiries or issues, just share them with us. We hope to see you around. Wishing you continued success. Boost team
Dec. 27, 2022
App is working perfectly! most important is the support! they are beyond amazing. They are quick and really knowing their work very well.
Hi there, We are more than happy that our team could be a helpful partner in your business. Thank you for choosing our app and for putting your trust in us. Your kind words keep us motivated and help us continue delivering great experiences consistently. Sincerely, Boost team
Dec. 27, 2022
great app, fast support response thank you
Hi there, We would like to send our thanks for your amazing review. This would definitely motivate our team to continue thriving to deliver high-quality customer service. Once again thank you for choosing us as your trustworthy partner! Cheers, Boost Team
Dec. 22, 2022
Many thanks! Joseph really was helpful in altering the design for my filter view. I had a custom background color request and he made it happen. I was really pleased with the result. Thanks! Cheryl
Hi Cheryl, We really appreciate you for taking the time to share your feedback on our service. Feedback like yours elated us and makes all our diligent team's effort worthwhile! We also agree that Joseph is an awesome expert in our team and he would certainly feel happy to hear your review. We are always here for you whenever you need our help. With gratitude, Boost Team
Dec. 21, 2022
An excellent app and made even better by an amazing technical team. Jayson was great in helping us with a concern we had, and the turnaround time was very quick and done very well! 10/10
Hi team, Glad to know it's been going great so far. Thank you for letting us know! We'll make sure to do our best to help you out whenever you need it! Once again, we appreciate your kind words. Boost team