All reviews

Rating Breakdown

  • 5
    86% (1,612 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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3 / 5 Share

Dec. 14, 2018

The app is setup well and easy to implement, however the REQUIRED option for a variant is no working properly. Customers are able to add a product without choosing an option. Very frustrating and disappointing. I have written to their support several times about this, with no resolution. Will be looking elsewhere for a variations solution.

Using app

7 months

Total reviews

8

Average rating

3.6

Developer Reply

Thank you for providing feedback and I'm happy to inform you that our team was able to resolve the issue. Would be glad if you could give it a try now. Our team can also test and resolve code conflicts (if any). If you get what you're looking for you can amend the review you left us. Thank you

4 / 5 Share

Dec. 13, 2018

I use this product to allow customers to choose multiple options for the products and add features at additional prices, it works really well and enables clean configurations and calculates price. It would be great if it accepted symbols as opposed to alphanumeric text only such as '-' or '+' etc. It would also be useful if it could construct a part number at the same time as configuring the options, it seems it's all there to be able to do this so would just require an additional field in the 'Options' setup. Other than that it works great and saves a lot of time in reproducing products with different options.

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. We agree, there should be more flexibility in customizing your options as part of our app improvement initiatives in the future.

5 / 5 Share

Dec. 13, 2018

I must say that I don't know a lot about coding and after reading their tutorials I managed to install the app but I ended up with something messed up. Well, don't worry about it because their support is fast and excellent. They fixed all my errors and I am ready to sell! Highly recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Dec. 13, 2018

Until now I had a limited options for my products but with this App I can do it lots of things and my product pages look better. Customers have now more options to select customization and that's great!!! Before I was "blocked" somehow with product pages... now I can create an easy set options for products in the App and improve the experience of customers. Moreover, the Help Team has solved my issues/doubts very effectively :) I'm very satisfied to have found this App for free!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

5 / 5 Share

Dec. 13, 2018

Heena and the HulkCode team were extremely helpful getting the Product Options app setup in both of my stores. We had to deal with some issues with a currency convertor native to my theme and they helped me through everything. They were very responsive and got everything done quickly! The app does just what we need. As with any app, it can be made better (display settings, more customization & display options, etc) but I am sure they are working on new features. At a price of free this app is exceptional and I highly recommend it for your store. Ignore comments like the one below from Berwick Shellfish Co. - that owner clearly doesn't understand how some of these integrations work and that if you want help with installation which involves modifying theme code, you need to temporarily give the app owner store access. It's really not a big deal.

Using app

4 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

1 / 5 Share

Dec. 12, 2018

The app is very buggy! Support is outsourced and very unhelpful - they kept demanding access to the Shopify owner account, even though I made them their own staff account (yes, that is right they don't have developer or partner access) and could see successful logins in the audit log. Makes me wonder if they had any malicious intent trying to get the owner account details. As such wouldn't recommend to proceed with them even though the app is free - who knows what they could do to your store.

Using app

10 days

Total reviews

2

Average rating

1.0

Developer Reply

We didn't realize when we asked for staff account access, that there could be serious repercussions. We have definitely become more cautious of our merchant's privacy and not only do we need Limited permissions to the store, we have also extended collaborator requests to many merchants. It's about what our merchants are comfortable with. Our app requires certain codes to be manually updated in order to complete installation, but we don't expect all our merchants to be experts and we are more than happy to take care of the installation and even set it up for free. We would be happy if you would hear out our manager that will be in touch in hopes of amending this.

5 / 5 Share

Dec. 11, 2018

This smart app does exactly what I need it to do! The team at hulk apps are also responsive and resolved my issues fast! Thanks for making it easy and being so helpful for people who have little expertise in coding. Thumbs up and keep up the good work!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

5 / 5 Share

Dec. 9, 2018

The support is very good!!! We don't know how to use the app, they did it for us!!!! Thank you again!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Dec. 8, 2018

So far so good, easy enough to navigate and is pretty user-friendly to ease the hassle of tons of customizable products. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

5 / 5 Share

Dec. 8, 2018

This app helps my store look more professional with its drop-down options and color selecting options. Thanks for your support guys it means a lot from Team product plug.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Dec. 6, 2018

Superb support team who assisted me in fixing some bugs on the app. Highly recommend anyone to download it!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

5 / 5 Share

Dec. 6, 2018

This product is awesome! Just what I need to replace the other products which is inflexible. This product options Is the only free app with swatches and pricing which are great add ons for any shop. More impressive is their support! Heena was fantastic in solving some minor issues we had. Thank so much Heena and Hulk Apps team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Dec. 6, 2018

Works smooth, i tried a lot of apps lately , so far this one works the best! I emailed them so they can set the app for me, it took them 48 hours which was a little bit slow since i needed it for my store, but still it works great !

Store

Barkly

Using app

Over 1 year

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Dec. 3, 2018

I added this app to the Brooklyn theme. It was working about 70% correctly out of the box. I reached out to the Hulk Code team and they got it set up perfectly for me. They really went above and beyond to get the app set up exactly how I wanted it to run in my store. Awesome app, awesome service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Dec. 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints. Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.

Using app

16 days

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for your review. Sorry for the inconvenience. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Nov. 30, 2018

This app has a lot to offer! You get so many different options to choose from and if you ever need any help their support team is right there ready to help you with anything you need!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Nov. 30, 2018

Spent so much time looking for an app to perfectly fit my store and finally find the one! Awesome app. Does exactly what I need it to do and simple to use. The customer service is impeccable. Helped me with some troubles that I had and knocked it out of the park in no time. 5 stars.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

5 / 5 Share

Nov. 29, 2018

I have tried several option apps and this one is the best for my store. I have several different options for each handmade product and this app has it all! Thank you for providing this app!!!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Nov. 29, 2018

After trying for a week to get color swatches to work I found this app. I wanted to apply color swatch options to my products. When I had a little trouble getting it to work properly I messaged customer service on what I could do to fix what I didn't like or what was broken. They responded within a few hours and in one day they fixed what I messed up. Stellar service and the changes are exactly what I wanted.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Nov. 28, 2018

I am so grateful for this app and the team behind it. there was a few issues at first but once i emailed the team, they swiftly dealt with them. very happy with it!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.