All reviews

Rating Breakdown

  • 5
    94% (2,364 ratings)
  • 4
    4% (93 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2024

Excellent and quick customer service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Mike answered my question quickly and professionally.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I've had the same problem for several days now, and thanks to Globo and Mike from support, I solved my problem in 10 minutes. Thanks a lot!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Had excellent support from Mike, managed to fix my issue within minutes of me first contacting support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Excellent product. Gives me the ability to provide flexible product options to my customers without having to split product inventory up between variants. Had a minor technical glitch recently when I published an updated theme and Helen jumped right on the problem and had it fixed overnight for me. Very happy to recommend for both product and service.

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 17, 2024

I contacted the Globo support team. Helen provided me a prompt reply & she resolved my issue in under a day. I truly appreciate this quick support.

Store

Wanddo

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

It's been a great experience for using this. Staffs are very helpful, especially Helen who has given me a lot of support, very patient, very helpful. 5 Stars

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Excellent customer service and the app works really good.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Merci beaucoup Helen pour son aide ! Au top

Store

Ma boutique

Using app

--

5 / 5 Share

Sept. 16, 2024

I've been using Globo Product Options, and it works perfectly for managing product variants and custom options. Special thanks to Helen from the support team—she was super helpful and quickly resolved my issue with hiding blank product pages. Highly recommend this plugin for anyone looking to customize their store easily!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Their chat support is extremely helpful! Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Really great app that lets us customize how customers interact with our products. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Ottima assistenza nell'apportare modifiche personalizzate per adeguarlo allo stile del sito, efficiente e veloce. L'app permette di inserire molte opzioni come testo nome, immagini da selezionare, un sacco di opzioni di personalizzazione in modo semplice e chiaro, costi per il piano di abbonamento accessibili anche a chi sta appena iniziando.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Just got this app but loving it so far. I'm 62 years old and not very tech saavy. Globo has been very gracious and patient in my learning curve so far. They adjusted the app to integrate with my theme and it blends seemlessly into the product page. Mike has been very professional and helpful and customer service is fast. I'm in the U.S. and have found with other apps that they are not available when I'm up and working. I love that Globo is right there when I need help. As I work with them, I promise to come back and make updates to my review. But, for now they would get 6+ stars frome me and i highly recommend them for you too.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Molto efficente veloce e gentile :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Lovely App for your store. Customer service top tier and they keep improving.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Store

My Store

Using app

--

1 / 5 Share

Sept. 13, 2024

I’ve had customers tell me they couldn’t add items to their cart—not the ones managed by the app, but I was able to add the items myself. I contacted a Shopify expert, and it turns out the Globo app was blocking items from being added to the cart. I disabled the app, and the issue was resolved immediately for the other items. I’ve now deleted the app, and they definitely need to improve it. It seems this issue had been happening for a few days, which explains why my sales dropped by about 30% since integrating the app. watch out to be risked

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 12, 2024

I've been trying to figure out how to be able to add more variants WITHOUT increasing the inventory quantity, and this app is EXACTLY what I was looking for! I thought I ran into an issue (which ended up being user error) and spoke with Rosie on the live chat and she was very responsive and friendly. Excited I found this app!

Using app

About 10 hours

Total reviews

1

Average rating

5.0