Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,551
chart
#72
All reviews
Review RSS Feed
Dec. 17, 2025
Had an issue with options displaying as separate products in checkout page. Contacted support to get help. Was served by Helen. Helen resolved my issue I was having in in timely manner. She provided excellent service. I would recommend this app.
Dec. 17, 2025
Globo’s support team was fantastic. I reached out regarding an issue affecting my website, and they responded immediately, diagnosed the problem quickly, and restored normal functionality in a very short time. Website downtime can directly impact sales, and they treated the situation with the urgency it deserved. Little Helen, in particular, was extra friendly, responsive, and genuinely helpful.
Dec. 16, 2025
The app is easy to use and does exactly what we need to allow customers to order customizable products. Support is also very quick to respond and fix any issues.
Dec. 16, 2025
Dec. 16, 2025
This app is so easy to use and the customer service is amazing! They're quick, friendly, and very helpful.
Dec. 16, 2025
Extremely customizable app that helps us to provide more customizability and options for our customers while reducing our work on the back-end!
Dec. 16, 2025
Very helpful customer service. Thank you Rosie for your patience and for helping me to resolve the bug. The app is also very good and integrate well with my store. Just a minor display bug was there and Rosie helped me very well. Very helpful app and good customer service. Recommended!
Dec. 16, 2025
Unfortunately, this app caused a serious pricing issue across my entire Shopify store. Product prices were correct in the Shopify admin, but once the products went live, the prices were automatically changed and displayed higher on the storefront. This issue affected all products, not just a single one, and directly impacted live sales. There were no new apps installed and no external developers involved. After troubleshooting, the problem was immediately resolved once I disabled the Globo app, confirming that the app was the source of the issue. This kind of behavior is critical for any store and can easily lead to loss of customer trust and revenue. I would not recommend using this app unless you are prepared to closely monitor pricing on your live site.
Dec. 15, 2025
We ran into an issue after installing another app, which ended up overriding some of the Globo App code. I reached out to support and Helen from the Globo team was incredibly quick to help, she identified and resolved the issue within 30 minutes. Really appreciated the fast and helpful support.
Dec. 15, 2025
Helen was of great assistance. She assisted me with my original question and went the extra mile to make sure everything matched. Thank you Helen!
Dec. 14, 2025
The customer service is always available to help you with your procedures ! I am completely satisfied!
Dec. 14, 2025
This was a great experience, Helen was prompt in answering my question was thorough in making sure she understood my question and was giving me the answer that I was looking for, and she solved it in her first response. Helen was great!