All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2024

I have been using the app for quite a while and the functions are great. Their support is efficient and quick to fix any issues too!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

It's one of the most flexible apps i found on the store, and customer service answers fast even on the free version! Thanks to Rosie for her help setting up the cross sells!

Store

ONstore

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Really good customer service. I am not very knowledgeable when it comes to anything online, but I used the chat feature and got through to Helen who helped me with everything I needed. She was really patient and sent screenshots to show me where I could find options etc. Really impressed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great support! They will do what's need to be done to make it work.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Super attenti e disponibili

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2025

Un grand merci à Rosie de Globo pour sa réactivité et son professionnalisme. En moins de 5 minutes, elle a résolu mon problème de manière efficace.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Easy to use and good communication :)

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Globo Product Option is a very good app for product variation and their support team is very helpful. I strongly recommended

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Great customer service! Always fast to respond and love the options for customization to offer custom products options

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Rosie was very helpful sorting out some back end issues I had and got everything running smoothly.

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 10, 2024

Mike helped us within a seceond and solved our problem. Great service - all the time available, friendly and helpful. Thank you so much. Träume aus Edelstahl - Germany

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Easy to use for product customization. Fast and helpful customer service. Highly recommend!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Outstanding Tech Support and CSS Expertise: I recently signed up for this app for my Shopify store but it required some advanced CSS styling to blend in with my current theme. I had the pleasure of working with Rosie and Quang, and I cannot speak highly enough of their exceptional service and expertise. Rosie and Quang demonstrated an extraordinary level of skill and dedication throughout our collaboration. They worked closely with me, paying meticulous attention to every detail mentioned in our communication. Their CSS expertise was evident in the outstanding results they delivered. As someone who is extremely particular and demands nothing less than perfection, I can be quite challenging to work with. Despite this, Rosie and Quang remained consistently patient, professional, and friendly. They were always willing to go the extra mile to ensure my complete satisfaction. What truly sets this pair apart is their commitment to excellence. They not only met but exceeded my high expectations at every turn. Their ability to understand and implement my vision while offering valuable suggestions was truly impressive. Based on my experience with Rosie and Quang, I wholeheartedly recommend this company. If you have any styling requests with this app, I strongly suggest requesting Rosie and Quang for top-notch results. They are undoubtedly invaluable assets to Globo. Rosie and Quang deserve the highest praise for their outstanding work. They have earned my utmost respect and gratitude. Full marks for an exceptional job well done!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Amazing support team, the live chat was the best experience. they resolved within no time.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Helen was fantastic to deal with

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I highly recommend this app! I was previously using another product customization app but it had limited functionality and Globo has been incredible so far and looks seamless on my Shopify site. The customer service is absolutely amazing as well. There was a glitch in the integration on my website and Helen ensured it was resolved quickly!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

HELEN was really helpful, thanks for resolving our issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I love that it allows me to change options for multiple products all at once instead of having to go into each product listing to change things. The customer service has been incredible since day 1 and I have had to reach out a couple times for questions and they have always been fast and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0