Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,550
chart
#72
All reviews
Review RSS Feed
Sept. 12, 2024
The app has been very useful in enhancing my product pages. If there are any issues their customer service is great and works fast.
May 14, 2025
Had an issue with the layout of one of the options on the product page and the support team sorted it within an hour. Super service!
Sept. 12, 2024
I encountered a connexion problem for my first set up and the service was so quick to answer. Special big thanks to Helen ! I really appreciate her professional skills and kindness to solve my issue :) This app seems so useful, I can't wait to dive more into it for my customers website.
Sept. 12, 2024
The support is superb, Helen helped me and did a fantastic job in 10 min. Kudos to the whole team for the great product and support.
Sept. 12, 2024
We've been using this app for a long time, and there's no better app for product customization. Also, they are very grateful for solving my question quickly and quickly. I recommend this app to everyone.
Sept. 12, 2024
Once set up it is easy. Support is also very helpful. I like it very much. Thank you for everything.
Sept. 12, 2024
Excellent, Simply the best!
Using app
About 4 hours
Total reviews
3
Average rating
5.0
Sept. 24, 2024
Very easy to use Customer Service is fabulous, and they always respond quickly. Helen resolved my problem within the same day
Sept. 11, 2024
Sept. 11, 2024
This is the case when the support team works very well. Special thanks to the consultant Helen.
Store
My Store
Using app
18 days
Sept. 26, 2024
Great App!!!Fr and Exceptional support - honestly the best support I have experienced online for the free version I am using. Rosie and Quang have been super helpful with my multiple request in altering our code for Globo! A real asset to our new product, very appreciative! We have just begun to integrate a selected amount of products with Globo Product Options on their free plan. It works so well for the variant options our product offers, I contacted support to ask if they could change the colour of the drop down menu and was put in the hands of Helen who was extremely helpful and speedy with our request. Very happy with this supportive service and look forward to further working with this app.
May 13, 2025
Changing my 5 star to 1 star again: The app is fantastic but customer service is absolutely terrible. They don't take your issues seriously and try to cut corners. They ask for information about the issue. I get them the information from my customers and provide it to them. I even had to give my customers compensation so I could help the developer better. They proceed to completely ignore my e-mails for 3-4 days with all the detailed information about the issue without a single confirmation, then repeat to tell me I should ask for information from my customers??? Which I literally did and you didn't even read it? And all this only after contacting them 2 times why they weren't responding to my e-mails. In short: THEY DON'T EVEN READ YOUR E-MAILS. Their customer service js not organized and a mess. MIND YOU I PAY THE HIGHEST PLAN with 'priority support'. It's just a joke. They will probably still not know what im talking about in this review. It's hilarious.
Sept. 11, 2024
Very useful for our business. Anytime we have had issues with it customer support has been extremely helpful. Recently we had help from Helen who quickly fixed the issue we were having with our product.
Sept. 10, 2024
Sept. 10, 2024
Amazing app, all the features work very well and the support is amazing. I recommend a lot
Sept. 10, 2024