All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2025

Quick and efficient! Great help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 28, 2025

UPDATE: After being begged to leave a review, and thinking everything was great...... I discovered it was not. The issue got worse! Each time I reached out I was asked "which option set" and I only have 1! I was asked fro screenshots - even through they were provided. This over the course of 3 humiliating days for my webpage and hundreds of complaints! While GLOBO never assisted, Shopify did eventually step in, for a cost, and got it going. _______________ Excellent chat support provided by Henry. Easy to communicate with and resolved an issue in 10 minutes that I had been beating my brain to resolve over the course of 3 days! Highly recommend!

Using app

10 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Feb. 6, 2025

Une équipe très réactive, à l’écoute pour tout problème sue vous rencontrerez, je recommande

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I initially had an issue setting up the app so I reached out via messenger to their customer support team. Within seconds I was connected with Rosie and was working through a solution! It's always a huge bonus when you can immediately get connected with someone and get problems solved right away. First impressions of their service: Great! Would recommend!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Good app and great and fast customer service!

Store

Luava

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Quick response from support

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 4, 2025

The app is very easy to use, and the customer support is extremely fast and friendly. I'm very satisfied!

Store

Beku

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

We've been using the Globo app for variants for about 8 months and it's been the best decision. It's made packing orders for the team significantly more efficient (we were previously sending separate invoices for add ons after the order was placed). From a developer stand point, the team is extremely helpful and responsive and has done an excellent job supporting me with getting the team's requests live!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2025

Ottima assistenza!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 4, 2025

Application top, simple d’utilisation et l’équipe de développement est très réactive lorsqu’on envoi un mail en cas de difficulté Je recommande !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Rosie's customer service is 10/10. She has helped me on all the Globo apps I have and she's so patient and attentive. I know she'll get whatever I need done. I love that she always goes above and beyond and follows up my query and get it resolve Please do not hesitate to use Globo, they always have the best options, customer service and customisations. Highly recommend!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Really good Support! Thank you Helen

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

We are very satisfied with the product. It is easy to set up and the support is very courteous, fast and always has a solution ready within a few minutes with a visible result.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

ottima App, una delle poche che fa veramente bene il proprio lavoro, darei un 10 al servizio cliente sempre pronto a soddisfare qualsiasi richiesta in modo rapido ed efficiente, grazie a Rosie per la continua assistenza!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Every time I have had an issue or wasn't sure how to do something I have contacted Globo Support. Each time they have responded quickly and have helped me work through what I am after! Thanks Rosie!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

We've used the Globo Product Options for my other sites, and recently installed on a new site. The app is very easy to use and there are sufficient documents to help setting up. The support is also good, although I started with the free version, they are always willing to help and provide the support. Helen is particularly helpful! Great app with great support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Works perfectly for our business with 100s of fabric options for luxury outdoor furniture.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Many options available and good help from Rosie when I hade questions!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great app, excellent, prompt & helpful customer service. Really appreciate their assistance.

Using app

About 1 year

Total reviews

5

Average rating

5.0