All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
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5 / 5 Share

Aug. 20, 2024

Store

selevum

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

The team at Globo were incredibly helpful. They responded quickly to my issue and worked remotely to solve the problem. Wonderful service. Highly reccommend these guys.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

These are the things that make an outstanding product! Excellent app - It had 100% of what we wanted and even more. It allows very complex option creation and even has conditional logic. Excellent support- I was surprised how fast it all happened, Helen from the support answered my questions in no time!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I was having a hard time creating text fields and options for my ordering system. Until I was recommended by a Shopify Customer Service to this app. It was simple to use, I also got help from Helen, one of the staff working in Globo Product Options, She is very prompt and her service is just really on the ball.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

They reply very fast! Very nice app. You can ask free any questions.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Herausragender Support, welcher das Problem umgehend mehr als zufriedenstellend gelöst hat

Store

My Store

Using app

--

5 / 5 Share

Aug. 19, 2024

Je recommande, l'application fonctionne. J'ai demander de l'aide via le chat, un agent de support ( Helene) ma aidé de manière très rapide et aimable :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

All good!

Store

ACAJU

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 19, 2024

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Amazing customer support, I had several changes to the functions and look of the app through live chat. They were very patient and knowledgeable and provided all the answers that I needed.

Store

ZERO9MX

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

I've always used the app successfully. Had an issue recently and customer service took care of it quickly. Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Works great for us and the customer service is top notch!

Store

Móri

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Only just downloaded the app, but so far so good - Helen was super helpful as I am not the most knowledgeable shopify user! Thank you for your patience and support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Good service. Good app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Great app! Customer service is quick to reply and has added a lot of functionality to our website.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Useful and a easy to integrate with your theme. Also, good option so customizations do not alter your shopping cart (if item with variant is deleted from cart, the variant is automatically erased as well, other apps leave the variant on the cart which is a problem). Also, receipts on terminal print out well and clear, with the variants specified clearly, it is easy manage orders at the store. Good customer support!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!

Using app

4 months

Total reviews

19

Average rating

4.8

4 / 5 Share

Aug. 14, 2024

汎用性の高い良いアプリだと思います。

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 13, 2024

It took a hot minute to figure it out, but Rosie was amazing in the chat option and helped me figure it out. I granted temporary access to her for her to help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying. Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service! Thank you again, Helen!!

Using app

5 months

Total reviews

1

Average rating

5.0