All reviews

Rating Breakdown

  • 5
    93% (3,812 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,720)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2025

The Globo Product Options app has been perfect for our business. It's really easy to use and customise. Their support team, especially Rosie, has been incredible—quick, clear, and dedicated. Highly recommend it!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Best product options app. Admin Rosie is very helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Great app with fast customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Having used a few different apps for my product personalization this is by far the best app I have used and the customer support is exceptional

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

Rosie was super quick in helping me set up options, and answering my questions. Great app to add custom options. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

I'm a complete novice so it's always nerve racking when asking for help - but my call for help was answered within seconds and Mike talked me through the solution to my problem. Very impressed with the service and support - thank you

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 28, 2025

Aktuell funktioniert sie super und wenn doch etwas sein sollte, hilft der Support ohne zu zögern! Stand 28.02.2025 Leider muss ich meine Bewertung etwas heruntersetzen, da einige Sachen (Anpassung der Varianten im Warenkorb - das der Preis zum normalen Preis des Produktes dazugerechnet wird) nicht ordentlich abgebildet werden können und meiner Meinung nach zum optimalen Einkaufserlebnis dazugehören. Der Service war so weit gut, aber nach einer anderen Lösung wurde leider auch nicht gesucht.

Store

Milarah

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 29, 2024

I have contacted support several times now to have code adjusted for my site. Every time the service has been amazing and fixed within hours. This most recent time, I had Helen help me and the issue was fixed within 2 hours. Thank you!

Store

Lahay

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

This app is relatively easy and when I do have a problem, it is resolved immediately. Helen is amazingly fast and accurate. Thank you so much.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Highly recommend! Easy to use! I had a small problem I couldn't figure out and their customer service helped me right away. They didn't just walk me thru fixing it but logged in for me and set it up for me and explained to me what to which was great! Even with the time difference Helen was so quick to respond and she helped me with several other questions I had besides the initial thing I reached out about. I didn't like the way something looked on my customer orders and they changed it for me without question.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Fast responses and very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

I just started using the app. It is simple and practical. I contacted support team, and Leika helped me with all my questions. She was kind and fast, with good communication skills.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

good really app and usefull app, thanks for all jay

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

It's by far the best options app out there (I been testing so many over the years). It combines so many useful options and has a beautiful upload field. You can basically design everything and if you have special request their support is always there and really helpful too (Rosie was super nice to talk to and she provided a fast solution). Would recommend them 100%, also for this price its the best options app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

The customer service is very, very great. It helps me with my concern. You have great customer service. Thank you.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

A good company that not only provides a great product but also stands behind it by providing stellar customer service when needed.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Was having issues with my option boxes not appearing on my website, but within two hours (after submitting an email help request and reaching out via chat) I had it fixed! They identified a syntax error in the theme (which I never would have figured out) and got it fixed for me. Jay was super helpful over the chat and it was great to see how much they cared about fixing my website!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Great support and added value to my product page. Thank you

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

this is wonderful app. the support team is amazing and willing to consider our advise and get improvement. I hope this can keep this company culture and spirit

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Very good support from Leika despite the fact that I'm still in the trial period, I recommend it.

Using app

5 days

Total reviews

3

Average rating

5.0