All reviews

Rating Breakdown

  • 5
    93% (3,812 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,720)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

Great app, and love how much you can still include in the Free Version. Fast and helpful customer service. Thank you!

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fast and very helpful customer support by Helen!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Rosie was very Helpful with design and her response time was amazing. def recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 10, 2024

This app lets me set certain prices for custom products. I wish there was a way to add photos to certain items within the app. Overall I like how this app works.

Using app

8 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 9, 2024

Really Reactive, great service

Using app

7 minutes

Total reviews

18

Average rating

5.0

4 / 5 Share

Nov. 8, 2024

Assistance rapide, personnalisée et efficace !

Store

Kabin

Using app

About 23 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 8, 2024

Helen was the best. Fast replies and perfect service. Absolutely 10/10.

Using app

2 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 7, 2024

I sent a request for help and received an email back very soon afterward. Helen helped me with my ticket and explained what the issue was and added a screenshot so I could see exactly what the issue was. Helen also went above and added some extra style codes so that everything matched my theme. I'm SO appreciative for Helen's assistance on this!! Thank you Helen!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Thanks Jay! I appreciate your help with this!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

I've had a few issues integrating the Globo app with my website, sometimes the price wouldn't appear on the site or the add-ons will display as products on my page. However, I reached out to their development team and they were able to resolve any issues I had in a quick and friendly manner. Would recommend this app due to their customer service and ability to resolve issues.

Store

ZADAN

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

I was having a little trouble figuring out how to add options to one product on my website and Helen saved the day and did it for me. Thank you so much I totally recommend Helen from Globo to help you and add to your Shopify store. She was very helpful and very knowledgeable.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Perfect and very good support!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Une assistance rapide qui m'a répondu à la seconde ! Merci pour votre accompagnement

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We’re incredibly grateful for Rosie's hard work and the fantastic results! We had a challenging set of custom options that we thought would never work, but Rosie managed to make it happen! She went above and beyond to tailor the features to our exact needs, showing exceptional skill and dedication throughout the process.

Store

Exotica

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Great app and also quick help

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

The app is great, i have been using it for over a year. I had a small issue recently but it was quickly resolved by the support team especially Helen. I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Helen customised the layout for me to match the theme of our shopify. Fast, great communication. Thank you so much Helen!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Been liking the app so far. Have only been using it for a month but definitely an upgrade from the previous one I've been using. Super easy to contact someone. I have been able to get a hold of a live cha person in under 5 minutes.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Henry took care of my issue extremely quickly and resolved it. I’m very thankful to him!

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 5, 2024

very helpfull and fast

Store

IDEALAB

Using app

About 2 years

Total reviews

2

Average rating

5.0