All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
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5 / 5 Share

July 2, 2024

The app is very easy to set up and merge with your theme. Customer service is friendly, quick, and very efficient.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2024

Merci beaucoup à Helen pour sa rapidité, elle a réglé mon problème en 5 minutes alors que je m’arrache les cheveux depuis 2 jours ! N’hésitez pas vraiment ! Merci encore Helen vous avez était superbe

Store

Balïa

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Outstanding Service and Support! I've been using this app for over a year, and while the app itself is fantastic and functions flawlessly, the helpdesk service is truly phenomenal. Helen, the lady who assisted me, was absolutely fantastic. She ensured that all my questions and issues with transferring to a new theme were resolved and seamlessly integrated. Her dedication, patience, and expertise made the entire process smooth and stress-free. I am thoroughly impressed by the level of support I received. Wow, what a service! Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Good support Useful features

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

Great product and awesome follow up by the support team. Helen was able to quickly jump in, solve multiple problems, and get us back up and running.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2024

Love the app. Was a lot cheaper than the one I was currently using and offers more things too. Highly recommend.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2024

Exceptional Support and Service! I recently had an issue, and I must say, the support I received was outstanding! Helen, in particular, was the best representative I could have asked for. She was incredibly knowledgeable, patient, and efficient in resolving my problem. From the moment I reached out, Helen made me feel valued and understood. She took the time to listen to my concerns, provided clear and concise instructions, and followed up to ensure everything was working perfectly. Her friendly and professional demeanor made the entire experience seamless and stress-free. It's rare to find such dedicated and competent support in today's digital world. Helen truly went above and beyond, and I couldn't be more satisfied with the service I received. Thanks to her, I'm confident in continuing to use GLOBO PRODUCT OPTIONS and will happily recommend it to others.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2024

We needed an app to organize lots of different options and in particular apply conditional logic so the customer only sees the options relevant to them. After trying 5 different apps Globo Product Options was the only one that met all our needs. The customer support is also excellent when setting up. Recommended app

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Quick support by Helen in the team, really helpful. And great app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Support was quick to respond....a pleasure to deal with.

Using app

Over 1 year

Total reviews

10

Average rating

4.3

5 / 5 Share

June 9, 2025

Ariya and Helen were swift and extremely helpful when fixing a bug. It didn't take as long, and they always ensure that it's done right. We appreciate your efforts and your always being there when we need you! Super friendly as well!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2024

I love this product! It has exceeded my expectations, and the support provided has been absolutely fantastic. I can't believe how helpful and responsive the support team has been. This has been a truly amazing experience, and I highly recommend this product to anyone in need of great support and a high-quality product.

Using app

Over 1 year

Total reviews

13

Average rating

4.6

5 / 5 Share

June 27, 2024

very good application, it is intuitive and easy to use, it serves many uses in the store, it also has an excellent free plan

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2024

Tried many apps like this in the past, but this is the best of them. Great and quick customer support when it's needed

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

It is a very good application. When I had a problem, Helen in support resolved it immediately. There is a contact form in the app and when I contacted her, I got a reply within 30 minutes. She made some tweaks regarding the problematic UI and gave me a good explanation of the cause of the problem. Thank you Helen.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Man I really had issues with the product options and couldn't solve it at all. I use computers every day and am alright in coding and such. But I could not figure out this problem at all. Then Helen from Globo came around and fixed the issue in a very short amount of time. I am very happy with the support I got.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Wonderful customer help! 10/10

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

June 26, 2024

The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

June 26, 2024

チャットでいつも待機していててくれ、今回もコードのバッティングによるサイトの不具合を30分で修正してくれました!Rosieさんありがとう!!

Store

TEI-NEI

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Reply very fast and the app is very easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0