All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2024

I want to extend a big thank you to the Globo app and especially to Helen from support, who promptly assisted me when I was in need. We encountered an issue with the appearance of our cart, where the configuration was overlapping with the quantity of products. Their technicians promptly resolved the entire situation for us; all they needed was access. They respond lightning-fast. They also helped us with translating the app into all our languages. They are amazing. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

Globo is the best. Super easy and super convenient. The best part is their customer service, any small issue they resolve it right away. Helen from support has been super kind and helpful in resolving my issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Really easy to work with and the support provided by the team is excellent

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Love this app! Super quick customer service. Rosie helped me within a minute!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

it was working at the end thanks for everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Ik gebruik Globo nu al bijna een jaar en het is echt een hele fijn app met super service. Helaas ondervindt ik nu wel problemen met de combinatie van Globo Product Options & Globo Color Swatch waardoor de knoppen van de ene app invloed hebben op de andere app. Dit is iets waar Globo mee bezig is en ik hoop dat ze hier heel snel een oplossing voor hebben gezien ik eigenlijk niet zonder beide apps kan. Zeker een aanrader!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 28, 2024

Great App and amazing customer service from Helen who goes above and beyond. It was so easy to resolve my issue and get my product page working better than ever before, thank you Helen

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Customer support response is great

Using app

13 days

Total reviews

6

Average rating

5.0

4 / 5 Share

May 27, 2024

Overall great app i am excited to have it to my shop, help support was also super prompt and did help me solve some issues i encountered.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 31, 2025

This is a great app, our entire site depends on it. Customer support is always on point, especially Helen, who has been quick to respond and guide me when I needed help. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Helen took care of me. Very quick and friendly! It was very helpful to me as I was in trouble. thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 25, 2024

Amazing experience so far, it's only been a day but the app was just what I needed and the support team handled a request I made today really quickly! Thank you :)

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Tommy from CS was very helpful!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2024

Technical department respond quickly and are very capable.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

The app works efficiently. I like the possibility to link custom option sets to collections. Quick assistance too.

Store

Cromo24

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Helen is great to work with, she help fix my problem and now I can add product with options to cart, thanks!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Customer Service is quick, super helpful, and could not have been better. Helen went above and beyond to help me with my issue. She even made adjustments to make one of my options look better than expected! Thank you so much for all of your help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Great app and fantastic customer support, highly recommended

Store

Bentior

Using app

22 minutes

Total reviews

9

Average rating

4.7

5 / 5 Share

May 23, 2024

Great support team. Helen was simply amazing, thanks Helen for your help.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Easy app to use and helpful support!

Using app

3 months

Total reviews

3

Average rating

5.0