All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2024

Outstanding application with numerous useful features—all you need in one place. The customer service is exceptionally professional. Response time is one minute, and they offer complimentary assistance with settings and customization!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Using app

6 months

Total reviews

9

Average rating

4.7

5 / 5 Share

April 17, 2024

Amazing ADD-ON! Must have for everyone trying to list items with more then 2 options.Makes your life easier, and Great customer service. Rosie was very diligent and helpful in solving the issue which was down to our own fault. Thanks Rosie :-)

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 17, 2024

Rosie was really helpful in fixing a problem for me!!

Using app

31 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 17, 2024

The service is very fast and my problem was solved immediately

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2024

Customer service was great! Rosie helped me immediately and solved the issue! With very clear instructions she make the app to do what we needed to. Recommended 100%

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Helen was absolutely supportive and helped us with the support ticket sent in and done fix all within 1 hour! thank you so much Helen

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

the application is great i used it a lot of all my variants, and the customer service team is perfect than can help you with anything you want

Store

Bralux

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2024

Fantastic app, and extremely fast and effective support

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 15, 2024

Rosie has been really supportive throughout our software testing stages. She has a range of knowledge to help us make the right decision for our business. Thank you Rosie!

Store

My Store

Using app

About 18 hours

5 / 5 Share

Feb. 13, 2025

Easy to use and the online support team is very helpful. Helped me with my query very effectively

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2024

Very good app. You get a lot of things in the basic version. Great support. Thank you Helen, for suport!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

Great customer service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Meega Produktkonfigurator und meegaa schneller Support und Hilfe :-) Danke Rosie ;-)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2024

This app handles customization well. Helen has been very helpful answering my questions.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

I am a new customer and setting up Globo Product Options for the first time. I had an issue with my store template and displaying the Globo Option however within a few minutes of contacting support I was assisted by Rosie who fixed my problem within seconds. First class customer support!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2024

Great app, has all the features i need for my site. Customer support is amazing they answer all questions and helped any issues i had super quick

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

April 11, 2024

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 11, 2024

This is an outstanding app and by far the most important one used on my stores. Absolutely worth every cent for the PRO version too. It's very easy to use and on the rare occasion I've run into problems, their customer support team have been fast and effective with helping me. Rosie and Wick helped me with a problem just yesterday and I can only dream that other customer support teams gave me the kind of fast friendly service they did! I don't leave reviews normally but they genuinely deserve it. Much appreciated team Globo :)

Using app

4 months

Total reviews

2

Average rating

5.0