Globo Product Options, Variant
All reviews
The app is very good, with many options for product customization and it's easy to set up. However, the fact that the price add-ons are considered as specific products is not what I expected. For orders discounted with a minimum quantity of items, the add-ons will be counted as a separate item, which is not good. The add-on should be set up as a variant of a product, and not as a product itself. If this is not a problem for your store, I would definitely recommend the app.
Love this app, very easy to use. Customer service is amazing. Rosie did a great job resolving my issue and was very quick.
Very helpful! This app allows our organization to create a comprehensive sales page that clearly presents the many available options for our annual event. It makes it easy for participants to tailor their experience — all in one place. So much clearer and more efficient for everyone involved! Also, the customer service has been excellent — responsive, timely, and quick to resolve the issue I encountered. Removed a star for the very basic look of the option form.
Rosie did excellent job helping us
Great app and great support by Helen !
Rosie was INCREDIBLY helpful - straight to the point and had an answer for every one of my questions. Responded in a timely manner !!
Buen soporte, solución rápida.
Une application bien faite et un service client réactif et de qualité . Helen est toujours là pour nous aider, et toujours aussi agréable . Merci !
Iris and Gemma have been amazingly helpful getting everything set up and styled onsite. App offers so much functionally that we didn't have before.
Very useful plug-in, and the staff is very nice!
Helen was incredibly helpful and attentive. She took the time to understand my concerns and provided clear, thoughtful solutions. I truly appreciate her patience and professionalism. Excellent service!
This has been a very helpful app for us to deal with engraving options. The price is reasonable and the support has been excellent! We recently had an issue with a couple option sets and support was terrific about resolving quickly.
I was having issues accessing my created templates, hopped on to the online chat and spoke with Gemma. She was able to assist me and resolve my issues with ease. It all working again! Fantastic customer service! The Globo Apps are fantastic and a must have!
This app is great! We use the Premium Plan, which has everything we need to make product customization a very straight forward process for the customer when making a purchase. It's also very easy on the admin side to set up. Their customer support is also the best! Steven got right back to me (like within 5 minutes) with the solution to my question. I also have a very specific color-scheme for my site, and support was able to accommodate by adding custom CSS for me multiple times. If you plan on selling custom products on your site, I could not recommend Globo Product Options more!
Great app, full functionality and very helpful customer service.
Rosie was great at helping solving an issue
We’ve had a great experience using Globo Product Options for our Shopify store. The app is powerful and covers all the advanced needs we have — from conditional logic to custom add-on pricing and image swatches. A special thanks to Helen from the support team — she was incredibly patient, professional, and helpful throughout the entire process. She took the time to understand our needs and guided us step-by-step until everything worked perfectly. Globo is not just a great app — their team makes it even better. Highly recommended!
I asked a question and it was answered honestly, and then they even went as far as trying to find a way from within my Shopify to make it happen. They could have just dismissed my quandary (as many others did before my finding globo product options) and moved on, but they took their time and went above and beyond what anyone else has done. Even though we are in different time zones, the communication was so transparent I knew that my messages were received and would be attended to during their business hours - which is more than I can say for a lot of other apps I communicated with. Although we were unable to find a way to make my impossible ask a reality, I am now a loyal customer. The app's features make it easy to list items, and integrate to Shopify - which makes me a loyal customer. Honestly, the communication was excellent, and the customer service was the best I have experienced since bringing my business to Shopify.
Great app very easy to use and gets good results. customer service is EXCELLENT. I asked a question on how I could include customers options on invoices and they went out of their way to fix it for me. Little Helen deserves a special mention for how well she handled my request and followed it up
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