All reviews

Rating Breakdown

  • 5
    93% (3,812 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,720)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 21, 2024

This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 21, 2024

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Excellent communication, fast response time. We reached out to Helen with an issue and was fixed in no time.

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 22, 2025

Review for Helen I recently worked with Helen and she was fantastic. Right from the start, you could tell she really knows her stuff and has an eye for the little details. Helen’s communication was spot on, clear, easy to understand, and always on time. Whether it was a tricky project or just a quick question, she had practical answers that kept everything on track. What really stood out was her energy and enthusiasm. She tackled every task with real passion, which was contagious and helped us get some great results. So much so that this is the first review I have ever left online. Ever. She honestly went above and beyond my expectations - quite literally the best customer service rep I have had the great pleasure in receiving assistance from.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Absolutely amazing app - has been a lifesaver for our personalised product range. The conditional logic rules in particular are great for cleaning up the UI whilst having multiple options. Great support too - Helen has been very helpful with any requests we've had.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

very easy to use

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Goeie app en super support door Helen ;)

Using app

7 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 21, 2024

Customer support is Very good

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Rosie helped with all concerns I had in maximizing this app for my website. It was a pleasure and I appreciate it.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Store

selevum

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

The team at Globo were incredibly helpful. They responded quickly to my issue and worked remotely to solve the problem. Wonderful service. Highly reccommend these guys.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

These are the things that make an outstanding product! Excellent app - It had 100% of what we wanted and even more. It allows very complex option creation and even has conditional logic. Excellent support- I was surprised how fast it all happened, Helen from the support answered my questions in no time!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I was having a hard time creating text fields and options for my ordering system. Until I was recommended by a Shopify Customer Service to this app. It was simple to use, I also got help from Helen, one of the staff working in Globo Product Options, She is very prompt and her service is just really on the ball.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

They reply very fast! Very nice app. You can ask free any questions.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Herausragender Support, welcher das Problem umgehend mehr als zufriedenstellend gelöst hat

Store

My Store

Using app

--

5 / 5 Share

Aug. 19, 2024

Je recommande, l'application fonctionne. J'ai demander de l'aide via le chat, un agent de support ( Helene) ma aidé de manière très rapide et aimable :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

All good!

Store

ACAJU

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 19, 2024

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Amazing customer support, I had several changes to the functions and look of the app through live chat. They were very patient and knowledgeable and provided all the answers that I needed.

Store

ZERO9MX

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

I've always used the app successfully. Had an issue recently and customer service took care of it quickly. Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0