All reviews

Rating Breakdown

  • 5
    95% (3,370 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,321)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2024

Rosie was so helpful in fixing an issue with my website. She understood my problem right away and fixed it quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Found the app very easy to use and set up. I wanted to make a custom width on the variants area to take up more of my website and filed a help ticket with Globo. Within 24 hours they had already accessed my site and made the requested modifications to make it exactly what I was hoping for. I couldn’t be happier with their app and service level!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

This app is amazing and has changed our site and the ease of adding personalisation. Then I absolutely have to point out the incredible customer service from Helen. She fixed an issue I was having on mobile in an extremely timely manner. 11/10 would recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I'm working on getting custom options set up for my store and Rosie and Helen were very helpful. The options I needed are available, setting them up was reasonably intuitive, and they helped me figure out why I wasn't seeing them in my theme (user learning curve :-). Their help was much appreciated.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

The app is quite user-friendly, and their support team is very helpful.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

So far this app has proven very helpful by enabling us to add custom product features to our website. The live chat customer support has also provided some creative solutions when we ran into hurdles. We plan to continue using this plugin.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2023

Me han atendido rápido y Erika ha sido muy amable.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2023

I recommend this app. The customer service dealt with the problem in a timely manner and solved my problem.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Has lots of functions and good support when needed

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 22, 2023

The app is amazing. But more importantly, I need to thank Helen for her prompt response and support! She solved the problem right away. The fast response is really appreciated!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Best support ever! I 100% recommend this app. After testing multiple apps I finally found what I was looking for. Thanks Globo Team! You guys are doing a great job! Give the app a try

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Great custom options app, works well with the theme we use, and support was excellent to help us integrate custom options into our quickview popup. Thumbs up

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Excellent customer service from Helen. Very powerful app for adding options to your products.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Muy completa y con muchas opciones

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

a top team that responds almost instantly to the request with precision, I am pleasantly surprised they responded to my problems with attention

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Customer service is excellent. They are quick to respond to any questions. They are courteous and very helpful with setup support quickly. The app is also very versatile and can be set up with all kinds of options. If you are looking for an app with optional settings, I recommend it.

Store

Seeknit

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

The support teams is great at solving issues and I appreciate the timeliness in which they do so.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

I would highly recommend this app! It is very easy to use and has so many useful options. The support for the app is also extremely helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Great App, does what it says it will. Rosie did great work in resolving my issues and questions. Very patient and understanding and went out of her way to figure out the issue herself

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I've been using Globo from day one for my online store and it has become a staple in my daily operations. While there are some limitations, it ticks all the boxes for what I need. The platform itself is user-friendly and intuitive, making it a breeze to use even for those who aren't technically inclined. Customer service is excellent. Helen, in particular, has been exceptional – quick to respond and sort things out. Appreciate the straightforward help.

Store

Noufs

Using app

Over 2 years

Total reviews

1

Average rating

5.0