All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2024

Really great app! Good customer service too when I needed some help with customizing. UPDATE Needed some help adding some info on my printing slip and it was done and ready straight away. I have now added a second app by Globo and am so impressed with its features. 1st class customer service

Using app

9 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 12, 2023

It does everything I need, but only some things I want.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 12, 2023

great service, quickly solved my problems on time. I am still discovering apps abilities.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 12, 2023

This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me. I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them. Overall a good app.

Using app

12 months

Total reviews

3

Average rating

3.0

5 / 5 Share

Sept. 10, 2023

Nous avons eu quelques soucis d'affichage dernièrement mais l'équipe derrière Globo a su les corriger super vite, même un jour de weekend ! Très agréable de pouvoir compter sur leur efficacité.

Store

Delta

Using app

5 months

Total reviews

10

Average rating

4.9

1 / 5 Share

Sept. 8, 2023

I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

On behalf of our development team, we’re so sorry about the experience you are facing. However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly. We are eagerly awaiting your comments on this.

5 / 5 Share

Oct. 22, 2025

Quick response, friendly, and very efficient support. Rosie was a great help and handled the matter within minutes—much appreciated!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Amazing app, very personalized and customizable to very fine detail which is exactly what my store needed. The support is more than helpful in any technical difficulties or personal customizations. Recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Thank you for the support on some critical issues. Much appreciated. I like how the app allows for so much customization and conditional formatting. Thank you for addressing issues that presented with my theme and code conflict and the quick resolution and fast response. I am most grateful.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I highly recommend this app. Both the product and support are great. I have looked at various options for this type of app and this is by far the best in terms of features and support staff.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

De momento va muy bien. Tuve que ponerme en contacto con ellos para realizar una modificación, contestaron al momento y me lo arreglaron sin problema.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Support Ticket was solved in 2h. Im a happy customer.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Amazing app and amazing support! Thank you so much:)

Using app

10 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Great app and great customer service. Provides all the options I need for product variants and add ons

Using app

About 7 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 30, 2023

Exactly what i needed. Custom look and feel. Reached out to support when I needed it and they helped me solve the problem!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Outstanding customer support. Does all of the core expanded variant functions we need. Gaps they pass on the development for future consideration.

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 28, 2023

I’m a new Shopify store owner, and downloaded the Globo app, not having any clue what I’m doing. It’s very easy to navigate but I did get stuck on a few things, so I selected the “Contact Us” with my inquiries, and my issues were resolved very quickly. I was also given a detailed explanation via email for future reference. Technology and new things are scary to begin with, but you’re mind is at ease when you’re provided with excellent customer service! Highly recommend!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Highly recommend I found my website have some tiny problems of the "add to cart" button, so I emailed them, and got response very quick. They are def providing good customer services since my problems are perfectly solved. I'll def give them a 5/5!!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great support that even implements new features for you. In our case they implemented multiple special features. Most importantly those that even work with or exclusively for Shopify POS, which is a huge help for our retail team.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 19, 2023

Great customer service and the website has served my needs tremendously. It's very diverse and offers a range of customization options at an affordable price. Only thing is I wish it was more compatible with these Wholesale apps when adding price add-ons (works with the apps to add text details, colors, etc., but DOES NOT work when adding-price add-ons and adjusting directly in the cart like some other apps do). It basically comes down to which variant apps are compatible with which wholesale apps and Globo isn't compatible with any of the wholesale apps I wanted or needed to use). I needed Globo to work for a wholesale app and couldn't get it via my backend nor API which is very weird. Tech needs to figure out how to allow this app to work with others through API if not directly compatible via the Shopify store... However, if you simply need a custom options app for your Shopify store only, no other Wholesale B2B/B2C app compatibility needed for price add-ons, then this app is AMAZING and definitely a no brainer.

Store

KIOKO

Using app

3 months

Total reviews

5

Average rating

4.0