Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,551
chart
#72
All reviews
Review RSS Feed
Sept. 18, 2023
Function design minimalist and focus job to be done. I can custom many things very quickly. Great customer service. They helped me fit this app with my store, my page builder app, so my store works very well with the Globo product options app. It's a big hit.
Sept. 15, 2023
Super Service. Hat sich immer direkt jemand gemeldet. Hatte sogar etwas speziellere Anforderungen und es wurde für mich codiert, dass es zu meinem Shop passt (Farbe, Platzierung etc.). Cooles Team.
Sept. 14, 2023
I use this app to charge additional costs for larger sizes of the handmade clothing I make. This app has now glitched twice and not charged customers the correct amount for their orders, so, not only do I pay monthly for the app I am losing out on money from customers being incorrectly charged. If this happens for a 3rd time I will be cancelling this app and looking for an alternative.
May 15, 2024
Really great app! Good customer service too when I needed some help with customizing. UPDATE Needed some help adding some info on my printing slip and it was done and ready straight away. I have now added a second app by Globo and am so impressed with its features. 1st class customer service
Sept. 12, 2023
great service, quickly solved my problems on time. I am still discovering apps abilities.
Sept. 12, 2023
This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me. I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them. Overall a good app.
Sept. 10, 2023
Nous avons eu quelques soucis d'affichage dernièrement mais l'équipe derrière Globo a su les corriger super vite, même un jour de weekend ! Très agréable de pouvoir compter sur leur efficacité.
Sept. 8, 2023
I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!
On behalf of our development team, we’re so sorry about the experience you are facing. However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly. We are eagerly awaiting your comments on this.
Oct. 22, 2025
Quick response, friendly, and very efficient support. Rosie was a great help and handled the matter within minutes—much appreciated!
Sept. 6, 2023
Amazing app, very personalized and customizable to very fine detail which is exactly what my store needed. The support is more than helpful in any technical difficulties or personal customizations. Recommend this app.
Sept. 7, 2023
Thank you for the support on some critical issues. Much appreciated. I like how the app allows for so much customization and conditional formatting. Thank you for addressing issues that presented with my theme and code conflict and the quick resolution and fast response. I am most grateful.
Sept. 6, 2023
I highly recommend this app. Both the product and support are great. I have looked at various options for this type of app and this is by far the best in terms of features and support staff.
Sept. 5, 2023
De momento va muy bien. Tuve que ponerme en contacto con ellos para realizar una modificación, contestaron al momento y me lo arreglaron sin problema.
Aug. 31, 2023
Great app and great customer service. Provides all the options I need for product variants and add ons
Aug. 30, 2023
Exactly what i needed. Custom look and feel. Reached out to support when I needed it and they helped me solve the problem!
Aug. 29, 2023
Outstanding customer support. Does all of the core expanded variant functions we need. Gaps they pass on the development for future consideration.
Store
My Store
Using app
4 days
Aug. 28, 2023
I’m a new Shopify store owner, and downloaded the Globo app, not having any clue what I’m doing. It’s very easy to navigate but I did get stuck on a few things, so I selected the “Contact Us” with my inquiries, and my issues were resolved very quickly. I was also given a detailed explanation via email for future reference. Technology and new things are scary to begin with, but you’re mind is at ease when you’re provided with excellent customer service! Highly recommend!