All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2023

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Helen was super fast to respond and escalated the issue and had it resolved with the dev team quicker than you can say “variant”! Thank you Helen and the rest of the Globo team.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Great app and suport. Helen was a big help for me!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Everything I need is provided, especially the function of the product description column is even more powerful. If I don’t understand anything, I can ask customer service for help in a timely manner. Thank you very much Rosie :)

Store

GoodDiy

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great customer support!

Store

Cocomi

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I've been really impressed with the Globo Product Variants plugin, especially with the outstanding customer support. The team is responsive, knowledgeable, and genuinely committed to ensuring the best possible experience for their users. It's a top-notch solution with equally top-notch support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I am the web developer, I install this app for almost my customer store. A really good app to do the add-on. Very good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

De momento super bien; la verdad es que es intuitiva y el servicio de atención al cliente es inmediato y efectivo. Lo único que añadiría dentro de los campos, la opción para poder revisar los diferentes elementos de forma masiva (las etiquetas etc). Supongo que irán mejorando.

Store

Pachpez

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 21, 2023

Been trying to get help from support but everything in vain. I had been using the free plan previously which was working as per my needs but now the add on price does not reflect during the check out.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 20, 2023

Amazing value form this app. and even on the FREE tire, their support is top notch. well done guys. thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Great app and great customer service. I was able to get custom order info added by customers via a text box

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 16, 2024

Great Customer Support

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 21, 2025

I was thrilled with Rosie's service. She was able to help resolve the issue where photos were suddenly not able to be uploaded through our website. Unbelievable that such help is provided even when I'm not a subscribing member (I am considering it now). This app is brilliant and I would recommend to everyone

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Waar ik bij Shopify van het kastje naar de muur wordt gestuurd, is de klantenservice van Globo Product Options een warm bad. Vriendelijk geholpen, denken in oplossingen. Helen bedankt voor je fijne hulp

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

The app has been great and I highly recommend it. Whenever we have had any questions or technical issues, Helen has resolved them promptly. Love it!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Support is perfect. Response quiqkly and kind. This App can custom options simply. I difeinetly recomend. They have patience for my bad English:) Thanks to Rosie.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Been using this for a while and has been just what I needed. Recently ran into a small bug and the developers were quick to help me out and fix the issue. Works great, and great support if needed.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Ms. Helen helped me a lot. Thank you very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

they have excellent application support, whatever I have needed they have addressed and fixed it immediately!!! thank you very much to the staff who support the application!!!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Customer service is top-notch, they're responsive and always ready to help, no matter what the problem! There are also many possible variations in the free version. I highly recommend this application !!

Using app

About 4 hours

Total reviews

1

Average rating

5.0