Globo Product Options, Variant

Changing my 5 star to 1 star again: The app is fantastic but customer service is absolutely terrible. They don't take your issues seriously and try to cut corners. They ask for information about the issue. I get them the information from my customers and provide it to them. I even had to give my customers compensation so I could help the developer better. They proceed to completely ignore my e-mails for 3-4 days with all the detailed information about the issue without a single confirmation, then repeat to tell me I should ask for information from my customers??? Which I literally did and you didn't even read it? And all this only after contacting them 2 times why they weren't responding to my e-mails. In short: THEY DON'T EVEN READ YOUR E-MAILS. Their customer service js not organized and a mess. MIND YOU I PAY THE HIGHEST PLAN with 'priority support'. It's just a joke. They will probably still not know what im talking about in this review. It's hilarious.

great app and very fast customer support. worth every penny

Very useful for our business. Anytime we have had issues with it customer support has been extremely helpful. Recently we had help from Helen who quickly fixed the issue we were having with our product.

チャットサポートの対応が迅速で助かります。ヘレンさんありがとう

Great support!

Amazing app, all the features work very well and the support is amazing. I recommend a lot

I have been using the app for quite a while and the functions are great. Their support is efficient and quick to fix any issues too!

It's one of the most flexible apps i found on the store, and customer service answers fast even on the free version! Thanks to Rosie for her help setting up the cross sells!

Really good customer service. I am not very knowledgeable when it comes to anything online, but I used the chat feature and got through to Helen who helped me with everything I needed. She was really patient and sent screenshots to show me where I could find options etc. Really impressed.

Great support! They will do what's need to be done to make it work.

Super attenti e disponibili

Un grand merci à Rosie de Globo pour sa réactivité et son professionnalisme. En moins de 5 minutes, elle a résolu mon problème de manière efficace.

Easy to use and good communication :)

Globo Product Option is a very good app for product variation and their support team is very helpful. I strongly recommended

Great customer service! Always fast to respond and love the options for customization to offer custom products options

Rosie was very helpful sorting out some back end issues I had and got everything running smoothly.

Mike helped us within a seceond and solved our problem. Great service - all the time available, friendly and helpful. Thank you so much. Träume aus Edelstahl - Germany