Globo Product Options, Variant
Product Options & Product Variants app by Globo
Rating
4.9
feedback
2,836
chart
#76
All reviews
Rating Breakdown
Review RSS Feed
Aug. 14, 2024
I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!
Aug. 13, 2024
It took a hot minute to figure it out, but Rosie was amazing in the chat option and helped me figure it out. I granted temporary access to her for her to help.
Aug. 13, 2024
excellent great service , very fast customer support thanks Rosie
Store
My Store
Using app
About 1 month
Aug. 13, 2024
I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying. Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service! Thank you again, Helen!!
Aug. 12, 2024
Great app that hit all of our checkmarks. We recently had an issue that we were unable to figure out so we contacted support. Helen was a great help, kept us updated, and let us know that the issue had been resolved in a very swift manner.
Aug. 12, 2024
The customer service is great and the app is fully functional, it's great!
Aug. 12, 2024
Great Support, help me straight away to fix my issues with add on price. The app is very easy to use and the support team is amazing.
Aug. 11, 2024
IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful! I have to admit I am still in the testing stages, but I almost have it set up the way I want it and so far everything seems to be working exactly as I had envisioned. I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.
Aug. 9, 2024
Great app but the strength is the support from Helen - super fast, knows exactly what we need and provides the solutions. 8+ years on Shopify Plus and this is exactly what we look for in an app. Look forward to trying out on my other stores...
Aug. 9, 2024
Aug. 9, 2024
Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.