Globo Product Options, Variant

Great customer service when needed for something urgent from Rosie

Can't recommend this app enough. We have been using it for approx 1 year and so impressed with the customer service. We had some edits we needed to make on a weekend and I reached out to support and Clara responded within minutes solving it for us.

They are incredibly fast, both in terms of the program and support. I had a problem and it was solved immediately. Besides having a successful program, they have a quick team, thank you for everything.

This app is awesome! It’s incredibly helpful when I’m selling custom orders that are attached to my products. This feature allows my customers to choose from various options and personalize their purchases. Unfortunately, there was a glitch that occurred, but I promptly emailed the provider about the issue. They resolved it within minutes. I want to express my gratitude to Clara for her patience and support. I highly recommend this app!

Things are great so far! We moved to Globo from a similar app. How the add-ons are displayed in the front-end cart page and back-end order pages are better than the app we came from. The functionalities available to create different add-ons or bundle product pages are robust as well. We had to get some help from the customer service team to get the add-on products hidden from front-end of our store (we didn't want them to have their own live product page), but the Globo team (thanks Clara!) was quick to respond and provide a workable solution! Overall, so far so good...looking forward to using more of the functionalities as we build more customized product pages in the future with the use of this app! Thanks Globo!

I've been using the app for many years. It works perfectly. The app and the customer service is great. I recommend this app. Thank you so much!

Great app! it is really easy to use and when I need some design adjustments, email support answers and fixes problem really fast.

Rosie was very helpful and quick in helping to resolve the issue.

Very easy to work with — prompt, fast, and great service. They replied quickly to everything I asked for and were very helpful throughout the whole process. Communication was easy, turnaround was quick, and everything was handled professionally. Highly recommend.

super helpful and to the point!

Excellent customer service and support! Clara has been incredibly helpful and supportive throughout the whole process. As a Shopify store owner, I was in a rush trying to fix some product option issues on my website, and her fast responses made a huge difference. She replied quickly, understood exactly what I needed, and helped me solve the problem efficiently. Her support was professional, friendly, and reliable. It’s really reassuring when you can get quick assistance during urgent situations, and Clara definitely provided that.

Great service — fast, prompt, and easy to work with. Quick replies, very helpful, and everything was handled smoothly. Highly recommend.

This app has solved several problems for us and the support team was incredibly helpful!