All reviews

Rating Breakdown

  • 5
    94% (2,665 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

July 3, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

This app is fantastic for customizing product options! It’s incredibly user-friendly and versatile. Helen was super helpful and provided exceptional support, making the setup process smooth and hassle-free. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

Maria here from Perth Coffee Exchange Absolutely happy for the customer support they provided with us and for helping us with Globo integration with our apps.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

The product itself is versatile and Rosie Is user-friendly, offering a wide range of customization options that integrate seamlessly with my e-commerce platform. The combination of a robust product and top-notch support makes Globo Product Options Variant a great choice for any online business. Highly recommended!

Store

TSUKIYA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Been using it just a few days.. The user interface is nice, pretty simple to get it going. Opt for the paid plan.. It's not that much and offers so much more! Their support team seems to be on the ball, too. Any questions or issues I have had are resolved within 24 hours (usually much less.. like 4 hours for complex things). Helen has helped me out!! Definitely recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

@helen it was very helpful thank you

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

I uninstalled many apps but I keep this one because it's easy to use and the support team is quick and helpful. It helps me add more features to my store. I recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Excellent Tech Support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Store

Denteon

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

The app is very easy to set up and merge with your theme. Customer service is friendly, quick, and very efficient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

It's a great app to work on. The support team is even more great. If you are looking for any app for product options, don't look any further Helen is a gem as a support team.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Merci beaucoup à Helen pour sa rapidité, elle a réglé mon problème en 5 minutes alors que je m’arrache les cheveux depuis 2 jours ! N’hésitez pas vraiment ! Merci encore Helen vous avez était superbe

Store

Balïa

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Outstanding Service and Support! I've been using this app for over a year, and while the app itself is fantastic and functions flawlessly, the helpdesk service is truly phenomenal. Helen, the lady who assisted me, was absolutely fantastic. She ensured that all my questions and issues with transferring to a new theme were resolved and seamlessly integrated. Her dedication, patience, and expertise made the entire process smooth and stress-free. I am thoroughly impressed by the level of support I received. Wow, what a service! Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

This app overcomes Shopify's 100-variant limit by allowing infinite product options, boosting sales through personalization. It supports text fields, file uploads, color swatches, variant images, dropdowns, and checkboxes. Key features include add-on prices, conditional logic, and CSV import/export. You can apply option sets to all products or specific groups. Special thanks to Helen for making this app so valuable!

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 2, 2024

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 2, 2024

Good support Useful features

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

It's Amazing, Helen from globo helped a lot, even done screen recording and provided for the issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Globo Product Option est le meilleur pour moi. Le support client est très reactif par l'aide de Helen. Merci d'avoir compris mes soucis avec les solutions rapides.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

Helen Was so helpful from customer support! She went above and beyond to help me with setting up the app on my site!

Store

My Store

Using app

About 16 hours