All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

May 7, 2024

Rosie , was so helpful , the support solved every single issue i had , so satisfied :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

great customer service. Thank you Rosie for your help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Helen help me solve the problem.nice

Store

SARROR

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Very polite and helpful agent, their app does what it promises. Quick resolution when a technical problem affected my use of the app, 5/5 overall!

Store

My Store

Using app

13 days

5 / 5 Share

May 7, 2024

@Helen is very Supportive

Store

IAP

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

best customer service ive ever experienced with shopify apps or anything

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Rosie was a great help very fast at troubleshooting and fix errors quickly thank you Rosie

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Well....I did like it until all of my listings stopped working. I received no response from my attempts to contact support False Alarm. their response ended up in Spam. They hunted me down on FB and fixed the issue. THANK YOU

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Quick response and very helpfull in suport. Plus a very good app!

Store

Hemilin

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

This app has been really easy to get up and running. I love that it includes image upload functionality as it helped us replace several apps at once.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2024

The amazing Helen from Globo product options helped me a lot, answered my questions very fast and helped with solving the problem!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

highly customizable, great customer support even for free users. would recommend.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Customer Service is great, the app works fantastic and is exactly what I need.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

It is a wonderful app, easy to use and has a fast loading time. Thank you team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Helen was helpful Very Sad, it"s the worse customer service i had experimented in shopify. I get the paid version, the more expensive, it took me hours to set it up, but it's not working properly, for 3 days the customer service continue to tell me to wait to check, when i chat with them they say " i m looking for wait " and i stay up til 2 am but at one moment they disconnect and dont do anything, neither they send me an email. They really dont pay attention to their customers, if its beginning like this, i cant imagine on the future, i will go with infinite options app i think ... sosad

Using app

2 months

Total reviews

3

Average rating

2.3

5 / 5 Share

May 3, 2024

Goeie service

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2024

Great app, I've been looking for something like this for a long time and at the moment it fully satisfies me and my clients, great functionality and responsive support.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 2, 2024

I have been using Globo for a couple years now and I love it! I own a flower shop so their different options to add to my products helps when customers order online. I had a little glitch with the app and the Team had it up and running again in a very short time! I would highly recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

I reached out to Globo with an issue with one of the option sets not displaying properly on my product pages. They handled the issue quickly and efficiently and were very pleasant to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

very good

Using app

3 months

Total reviews

6

Average rating

5.0