All reviews

Rating Breakdown

  • 5
    93% (3,686 ratings)
  • 4
    3% (108 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (45 ratings)

Reviews with Text

  • 93% (3,606)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2025

Super satisfied with this app! The customer support is especially amazing! Helen was super helping me with fixing a technical issue on my store, the support was super fast and friendly and the issue was resolved very quickly! I also had help from Rosie who helped me to customise the app to match my stores theme, she was amazing and quickly made all the adjustments I requested!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

La mejor app para quienes venden productos personalizados y el servicio es excelente!!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 9, 2025

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 9, 2025

Customer support is really fast, thanks Helen!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Helen helped to improve the look on our customer cart page quickly and without any issues, thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Fantastic App and support services.

Using app

8 months

Total reviews

15

Average rating

4.8

5 / 5 Share

Sept. 8, 2025

Great app, works without any problems so far. The support are very fast and helpful. Recommend!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 8, 2025

Henry from the support team was AMAZING. He went above and beyond to give me the help I needed. Thank you so much.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Superb support from Henry! I had a challenging issue with my store, and Globo Options had the perfect solution. Henry guided us through the process step by step and made everything easy. The team at Globo are hands down the best in Shopify app development — highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

とても迅速に解決方法を教えてくれました。 こちらが日本語で問い合わせをしたのですが、対応してくださり、とても解りやすく案内をして頂きました。 ありがとうございました! これからもよろしくお願いします。

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Exceptional customer service. Even on the free plan, I contacted chat support to ask that they update my button to match my theme, and they went above and beyond to get the job done. Much appreciated!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Good app and top customer service

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Thank you very much for your prompt response and kind support. It was really helpful!

Store

MYTONE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

I have been using the app for a while now and love it. I had a little hiccup with it yesterday and contacted support, Helen was so helpful, great customer service I really appreciate it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

This app is fantastic—even the free version is packed with powerful features that meet all my needs. I submitted an issue I encountered during use to the support team and received a prompt resolution. I must say, the service team is outstanding.

Store

knotza

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

The app is great and so many possibilities to make custom products. The customer service is very quick to resolve problems, i recommend this app for your shopify store !

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 5, 2025

Using app

16 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 4, 2025

Solves all problems and very helpful staff to resolve any issues.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0