All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

May 16, 2024

Helen has solved my complex problem in a chat in about 1 hour. This is really amazing support! She understood very well my problem and checked it really fast. I like it!

Store

MAGATI

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Rosie did a perfect service, thank you for you fast and well done work :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

We just started using Globo. The app works incredibly well. It has all the features we need to sell complex items to a wide variety of customers. I needed some help to it up and running and in about 30 minutes my four problems I encountered was fixed by Helen on chat. Great job!

Store

Buyn AB

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Fonctionne très bien. Helen a été réactive pour le support. Je recommande

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Fast and friendly. Got the theme updated to match my website.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 15, 2024

Ich zahle für die App und die Formulare werden nicht angezeigt. Ich habe schon mehrmals versucht den Kundenservice anzuschreiben und keiner reagiert

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 15, 2024

The software is intuitive to use; it just requires a bit of time to get acquainted with it. The response time from support can be quite long, but once in contact, their efficiency is exceptional. Support understands and resolves issues quickly. I give it a 5-star rating because I value the quality of service over response time.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Service client au top ! L'app fonctionne parfaitement, je suis ravie :)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2024

Great app very powerful and complete. Customer service is amazing, specially Helen who helped me very fast and resolved the issues. 5*

Store

Luvea

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 15, 2024

First, this app is very user-friendly. A lot of options allowed me to customize the product page for my jewelry and another furniture store more efficiently. Yet, I faced some issues while setting up things, but the customer support responded very quickly. And guess what? We solved the problem I was facing. I would appreciate with love how Rosie figured out everything and helped me in all this. To the reader: You won't regret installing this amazing app. 5 Stars to Rosie for being such an amazing CSR. 5 Stars to Globo App.

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Helen è stata molto efficiente!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Great App Great Service From Helen Thanks You

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Helen gave me super customer support! I had a an issue and less than five minutes the app was functional! Helen is a superstar 6/5

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

May 15, 2024

Customer Support is very very good. I was paired up with an agent named Helen they were able to fix my issues in a timely manner and also gave me updates as my issues were fixed. Highly recommend !

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 15, 2024

They very great customer service. Thank you!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Thank you for your assistance

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Rosie is the best, she helped me so fast.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2024

Globo has been great customizing our app for our specific needs. We use the product options for flavor selection, and wanted the layout on product page to look a certain way, as well as the selections to appear on the Shopify pick-list. They did both for us very quickly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Excellent service client, ils ont répondu et résolu très rapidement mon problème, merci.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

I have been using this app for several years now and it great, does every kind of option i want or could need. They will even customise to fit your theme and don't get me started on the support. If in the unfortunate event you need help they are always on hand with quick support, I cant rate them enough. One of my options stopped working and I contacted support at around 9pm, when I woke up the next morning I had an email from Helen in support telling me that the issue had been fixed.

Using app

Over 3 years

Total reviews

11

Average rating

3.9