All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2024

Great and great customer service

Using app

30 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 22, 2024

48h Hours to fix a major bug in my shop is long and at the same time quite short, thaats why I put 4 stars, not 5. but overall i am happy with the communication ! thank you !

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 22, 2024

Great support! Very responsive and supportive to my requests. They helped solved some queries I had. The app is great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I made some changes to my shopify store. My options area of my item. Was a different color than my page. I noticed that chat support was available. Rosie was so nice and helpful to get the option box to match my page. Now my product pages look more professional. Thank you Rosie

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 21, 2024

After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.

Using app

8 days

Total reviews

3

Average rating

1.0

5 / 5 Share

Feb. 21, 2024

Super Support! Wir hatten kleine Probleme bei der Implementierung der App. Nachdem der Support superschnell diese Probleme beiseitigt hat, funktioniert die App sehr gut. Würde ich jederzeit weiterempfehlen!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Delighted with the app as it is just what we need, easy to use and the response from the app team was very helpful when I had a query. I was quickly able to complete the setup as a result.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great customer service and high quality app. Well done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great experience using the app and their customer support was super helpful

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Everything you would need from a product variant app, you will get with this one. Also they have exceptional support and they will help you with everything!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

I am very happy with the app and with the service. They well very helpful and gave me a very quick response and solution for my petition. Highly recommended

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Really good product allowing easy options to be added to my products with a surcharge if applicable. When I had an issue the customer service team was really quick to help and address the issue. (Shoutout to Helen for sorting out all my issues promptly) Definitely recommend the product.

Using app

27 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 20, 2024

Good support. Dev could fix issues in a timely manner. Impressive!

Store

GLASSIQ

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2024

I highly recommend this application. There is a high degree of freedom in setting product options, and the design is very good and fits well into the interface. Also, the customer support is fast, courteous, and very reliable. When an error occurred within the app, they responded to it. The person in charge at that time was a person called Helen, and she was very courteous and worked quickly, for which I am very grateful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

It's exactly what I need! It makes the design process on the customers end so much more interactive! It makes my store look great and the app staff were extremely helpful! Special mention to Rosie!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

This app was recommended by other vendors and I thought I would try it. I had some issues with compatibility with my theme. But Helen in customer service fixed the issue - very fast!! She was great and sent me emails letting me know what was happening. Great customer service and communications!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

We have been using this for a while and it is just what we needed. The developers were quick to help me with customisation. Works great, and great support if needed.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 19, 2024

Great app, really useful if you need lots of options for products! I had a small problem but Rosie sorted it out for me really quickly on a chat, great to deal with.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

Absolute gem app and gem people at customer service. They are readily available to help and support whenever needed. The app is also very convenient to use and have all the features. Globo apps and their support both are really great and cater to an e-commerce business like mine very effectively.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 16, 2024

Thank you Rosie!

Using app

About 6 hours

Total reviews

1

Average rating

5.0