Globo Product Options, Variant

Very helpful customer service. Thank you Rosie for your patience and for helping me to resolve the bug. The app is also very good and integrate well with my store. Just a minor display bug was there and Rosie helped me very well. Very helpful app and good customer service. Recommended!

Unfortunately, this app caused a serious pricing issue across my entire Shopify store. Product prices were correct in the Shopify admin, but once the products went live, the prices were automatically changed and displayed higher on the storefront. This issue affected all products, not just a single one, and directly impacted live sales. There were no new apps installed and no external developers involved. After troubleshooting, the problem was immediately resolved once I disabled the Globo app, confirming that the app was the source of the issue. This kind of behavior is critical for any store and can easily lead to loss of customer trust and revenue. I would not recommend using this app unless you are prepared to closely monitor pricing on your live site.

Very Amazing

Great

Extremly helpful solved my query in minutes !

We ran into an issue after installing another app, which ended up overriding some of the Globo App code. I reached out to support and Helen from the Globo team was incredibly quick to help, she identified and resolved the issue within 30 minutes. Really appreciated the fast and helpful support.

Helen was of great assistance. She assisted me with my original question and went the extra mile to make sure everything matched. Thank you Helen!

Helen answered my query in under 5 seconds flat! Awesome service!

fast responding customer service

Helen rocks! Great app!

The customer service is always available to help you with your procedures ! I am completely satisfied!

This was a great experience, Helen was prompt in answering my question was thorough in making sure she understood my question and was giving me the answer that I was looking for, and she solved it in her first response. Helen was great!

Fast and good service!

Thank you

This app has been great for my custom products, allowing customers to input their desired data and I can see it listed cleanly on the fulfillment side. Customer service was also great. Helen helped me update one of my option sets quickly.

AMAZING! Customer service was so helpful and I figure out how to add a text box so fast. Mike helped me and made the simple process. Would consider purchasing the subscription now