Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,486
chart
#88
All reviews
Nov. 7, 2025
Super hard to use, I can't get the changes to reflect. I always have to contact support. Changes are not shown immediately, you have to add products. Modifying anything is a pain. It also creates multiple products for each variant so the store is full of products now. You have to be super patient and then wait a day for each support answer (from the US). since their support is in another time zone, probably Asia....
Nov. 6, 2025
The support team is highly professional and responds promptly. When I discovered an issue with my settings in the middle of the night and couldn't adjust them myself, the support team was quickly reached and provided assistance.
Nov. 6, 2025
Nov. 6, 2025
This app saved me tons of time and headaches! Allowed me to apply custom personalization options to specific listings and make it look exactly how I needed. I only have the free plan, and the customer service was still super fast, responding within minutes. Helen was the one who helped me, she responded so fast and even customized my widget so the font and coloring matched my site. VERY satisfied. 100% would recommend!
Nov. 6, 2025
Nov. 6, 2025
J'ai contacté le support hier soir pour une modification de l'application sur mon site. C'est Helen qui s'est occupée du problème et qui l'a résolu dès le lendemain matin ! Merci Helen pour la rapidité de votre intervention. Je recommande cette application qui est super et qui a un SAV excellent. I contacted support last night to request a modification to the application on my website. Helen took care of the problem and resolved it the very next morning! Thank you, Helen, for your prompt response. I highly recommend this application; it's fantastic and has excellent customer support.
Nov. 6, 2025
Nov. 6, 2025
Helen is awesome, She solved my problem within a minute and this app helps a lot on my page.
Nov. 6, 2025
After weeks of working with a different variant app after updating my new Theme on various issues, I decided to uninstall that app and try a new one. In just a few minutes Helen at Globo had everything working extremely well. She was prompt in her replies to my emails. She effortlessly fixed the issues I was facing and do so with great customer service! GREAT JOB! Thank you!