All reviews

Rating Breakdown

  • 5
    94% (3,293 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 94% (3,256)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2025

Rosie was great, helped me out so quickly when installing the app.

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

A really supportive team! It was late but the team still stayed online to assist me. I've used globo product options app in my previous company too as I find it easy to use. They take feedback well and have noted new features to put in place. Thanks, Team!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Any issues have always been resolved! Great app for my shop!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Amazing app! The recommended product layout is customizable, and when I needed some personalized support, the customer service responded quickly and accurately. Really appreciate it!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

app is good the team is better especially rosie from the team she is always to the point and gets work done if you have any problem

Store

Lio

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Rosie was an incredible help! She was able to show me exactly what needed to be updated. It made everything flow smoother and added value to my customers!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Fast and efficient customer service!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Vraiment top, le service support est vraiment réactif malgré la distance et donc les différents fuseaux horaires, je recommande !

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Rosie is very helpful. Thanks again.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Really helpful and responsive.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Really fast service! Rosie helped me out immediately. Thankful for their amazing customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

exceptional service. Super fast response and plain language from a real person NO BOTS!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Incredible Support! Solved a Complex Bug in Minutes after I Failed for Days. "I had a complicated technical issue regarding my product bundles where the selections (options) were not being saved during checkout from the cart drawer. I spent days trying to fix it myself with custom code and theme tweaks, but nothing worked. I finally reached out to the Globo Product Options support team, and they were absolutely brilliant. They diagnosed the obscure theme conflict immediately, fixed the code via collaborator access, and solved the entire problem in a matter of minutes! The speed, technical knowledge, and efficiency of their support team are unmatched. Highly recommend this app purely for the peace of mind knowing the support is this excellent."

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

süper bir destek

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Very easy to use and Helen from the support team was extremely, extremely helpful and assisted me with everything I needed, even beyond what I was asking for help with! They also responded within minutes and was very kind and fixed everything very quickly. Very useful for adding personalization for products and anything else you need!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

What an amazing service! Helen was so helpful and patient and made sure that I understood everything. 5 star customer service! Thank you so much Helen

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

5 stars! We were stuck on a technical issue with function binding. Support engineer HELEN immediately pinpointed the key problem, and our issue was resolved right away. Professional, efficient, and highly recommended!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Amazing experience. Helen was so sweet and helpful and replied right away. She saved me when my website wasn’t working during a crucial time for my sales. 100% recommend and so grateful for the help!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

I have added Globo Product Options to my Shopify website - It just needed a quick edit in my theme and I couldn't work it out.. Reached out to support - HELEN answered my query super quick and within no time had helped and fixed issue!! Something my customers have been requesting for 18months or longer done in less than half an hour.. It is going to save me so much time emailing and messaging after orders are placed! Thank you Helen!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Amazing support team! Rosie, was amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0