Globo Product Options, Variant

The app advertises an "unlimited number of options", but this claim does not reflect real-world usage. Once you start working with a larger number of option sets and complex product configurations, the system becomes unstable. Some options fail to load, others are not displayed to customers at all, and the overall reliability drops significantly. If there are practical performance limitations, they should be clearly communicated instead of marketing the feature as unlimited. For stores that rely on extensive product customization, these issues can directly impact the customer experience and potentially lead to lost sales. The concept of the app is good, but the advertised "unlimited" functionality is misleading when the platform cannot consistently handle larger-scale implementations.

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Great tool, great customer service !

One of the best apps for personalization. We sell personalized items across several shops. Personalizer feature is game changer when customer can see preview

Rosie was super helpful when we found an issue with our pre-orders not pulling through the pricing correctly for the option add-on sets. Thanks heaps!

Everything about this company's app has been great and useful. Any time I've run into an issue (which is rare), they are so quick and attentive to fix it. Clara has specifically been really helpful most recently for me. I wish every app had this level of care and quick solutions.

Excellent and super fast support! The support team was incredibly fast and helpful! Thank you team for the wonderful help!

The customer service responded quickly and solved my problem efficiently.

Great app but not suited for my particular use case. I've tried a bunch of other similar apps and this one, imo, is the most logical and easy to use.

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Had the app for years at the highest level with no problems, then randomly stopped working on some products, conditional formatting completely wrong. Spoke to the chat, advised they had fixed, used once then broke again. Multiple messages and emails and zero feedback except "give us time we are working on it" Zero answers. No fix except "it won't happen again if you create all new ones" I have put hundreds of hours into very complex conditional formatting for over 50 products and they could not have cared less. To have an eCommerce site down for over 24 hours is unacceptable, but more than that, the lack of care and understanding by their chat team and the "we will get back to you when we know" with zero updates is very very frustrating. Will be moving to another app asap

Great customer support solved my issue in less than 3 minutes would highly recommended using this app for options/add ons

Great help from Mike on guiding me through what I need to set up.

"Trying this app for the first time and needed some help with my design. I had a very positive experience with their customer service! Mike helped me figure out my problem quickly and was incredibly patient throughout the process. Highly recommend!"

First class support service, the App is pretty good too. We are evaluating the Free version with an eye on upgrading to paid & it's been great so far.

Muy bien, me han ayudado en lo que necesitaba.

Super App, freundlicher, super schneller und unkomplizierter Support. Ich bin absolut begeistert

Mike was super helpful in getting me where I needed to go! He even provided coding, which was super great!

Just signed up today, and found the interface very intuitive, but came to short with an issue, but came through to the support quickly, and was in safe and professional hands with Mike, who in no time had everything up and running. Perfect first impression, thank you Mike