Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,485
chart
#80
All reviews
Review RSS Feed
Nov. 17, 2025
Had a small issue and the support solved it within a minute. Super quick and helpful
Nov. 17, 2025
Nov. 15, 2025
We have been using this app for a few years now - it works exactly as described. There are some restrictions with the app, hence the 4-star review, but the support team deserves a full 5 stars for their effort! Well done.
Nov. 14, 2025
Needed help to fix the typography to match my theme. Helen from the support team did it quickly.
Nov. 14, 2025
Service de qualité WOW il m'ont aidé avec mon problème et tout fonctionne à merveille maintenant Merci X1000
Nov. 14, 2025
The customer service on this app is amazing! I love the app and when I switched themes, something happened that needed fixing. Helen and the team did resolve it and I am so happy with their service!
Nov. 14, 2025
I Love this app. it helped me make from 5 figures to 6 figures. Thank you Globo. Cheers Mike for helping me
Nov. 13, 2025
It works very good, but in the process of setting all the options I have several problems that take me 2-3 days to solve, but the people of online support help me all the time!
Nov. 13, 2025
The team was very prompt in responding and resolving the issue. I use this app on several websites and am very happy with the wide range of option sets.
Nov. 13, 2025
The add-priced items were being removed from my shopping cart, which confused me for a long time. Helen helped me remove them.My problem had taken a long time and Helen had tried many times. I am very grateful for this.
Nov. 13, 2025
Rosie was incredibly helpful throughout the entire process. She guided me step-by-step with the GlobalProtect configuration and made everything easy to understand. Her support was fantastic — she is skilled, patient, and genuinely kind. I truly appreciate her dedication and the positive experience she provided. Highly recommended!
Nov. 13, 2025
Extremely Disappointed — App Not Working & Poor Support Response I’ve been using this app for a long time and initially trusted it because of the positive reviews. Unfortunately, it’s no longer performing as expected and has created a lot of confusion for our customers. The main issue is with the feature that should allow customers to buy an additional product (in our case, a rubber sole along with our Kolhapuri footwear). Customers think they’ve added the rubber sole to their cart, but it doesn’t appear in the final order — leading to a messy and frustrating experience for both our team and our customers. When we reached out to support, they simply raised their hands and refused to take responsibility. Instead of offering a proper solution or follow-up, the issue was brushed aside. We were genuinely hopeful that this app would enhance our store’s functionality, but it’s turned out to be unreliable and disappointing. I hope the developers take this feedback seriously and fix both the technical issues and their customer support approach.