All reviews

Rating Breakdown

  • 5
    93% (3,971 ratings)
  • 4
    3% (116 ratings)
  • 3
    0% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2026

Whenever you seek assistance, they respond quickly and resolve your issues. Rosie was incredibly thoughtful and patiently helped me resolve my problem—excellent service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

Easy to use and great support too!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Great support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

I'm so glad that I went with Globo for my product design choices. I had a little hiccup along the way, something I wasn't able to technically resolve and their rep, Clara, got to it. She kept the communication line open and made sure that I was satisfied with the assistance. Thank you Clara for all of your patience and help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Clara from the Globo app support team was amazing to work with. She responded very quickly, understood the issue right away, and resolved everything efficiently. The whole process was smooth and stress-free thanks to her help. I really appreciate the fast and professional support — highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Bonne appli facile à prendre en main. Service client au top.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

I have used this app since right after I started my children’s boutique (for almost three years) and it has made life so much easier! The app is very affordable in my opinion, user-friendly, and was easy to set up for someone who has very little tech knowledge! I have had to reach out to customer service on a couple of occasions and their team is always quick to help and very knowledgeable at helping solve any issues I’ve had! I have, and will continue to recommend Globo to others needing a Shopify customization app like this!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Application géniale pour les options de personnalisation. Il y a une option que je n'arrivai pas à régler, j'ai fait appel au chat et Rosie a réglé très rapidement mon problème ! SAV parfait

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

J'utilise Globo pour mon site de carnets de coloriages personnalisés, et leur application a GRANDEMENT fluidifié le parcours client sur mon site ! Leur SAV est incroyable, Mike et Rosie ainsi que leur dev team sont hyper gentils et réactifs, font tout pour aider avec une patience infinie, et surtout, ils savent ce qu'ils font. Un grand grand merci à Globo !! You're awesome !!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

ROSIE FROM SUPPORT WAS SOOO NICE AND AMAZING!! THANKS SO MUCH!! So far the app has been good without any issues

Store

VERVE

Using app

About 6 hours

Total reviews

10

Average rating

4.6

5 / 5 Share

April 15, 2026

Loving the app so far and very fast around the clock support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Hands down best. Customer service is TOP TIER. 10 Stars

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2026

great support if an issue should arise, very quick to resolve the problem.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Der Mike hat mir bei einem Problem geholfen wo ich stunden nicht weiterkam. bin sehr zufrieden deswegen 5 Sterne

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

The customer service team, particularly Mike, was very patient with my frustration as I tried to figure out the best way to display my products. Even though the back-and-forth can feel like a wait, they stayed with me until I was satisfied. Thanks!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2026

Very kind and careful ! Thank you again Rosie

Store

ByEklor

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2026

Using app

4 months

Total reviews

4

Average rating

4.0

4 / 5 Share

April 14, 2026

The team helps with the issue promptly and fix the problem quickly! Thank you Rosie!

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

April 13, 2026

Thanks for the support! Great team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0