All reviews

Rating Breakdown

  • 5
    94% (2,369 ratings)
  • 4
    4% (93 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (46 ratings)
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5 / 5 Share

Sept. 6, 2024

Great customer service! Always fast to respond and love the options for customization to offer custom products options

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Great options for custom customer input and customer support that actually responds to your questions.

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 6, 2024

Rosie was very helpful sorting out some back end issues I had and got everything running smoothly.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

schnelle Antworten, extrem freundlich und das Team versucht die Wünsche genau so umzusetzen, wie wir sie brauchen. Danke schön, das ist ein toller Service. Helen und Rosie waren sehr gute Ansprechpartnerinnern.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Rosie was very helpful even for a free user like us. Very quick answers and resolutions to the point. Easy to use app. She even addressed one of the issues lietrally within a second!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Rosie's customer service was great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Easy to use for product customization. Fast and helpful customer service. Highly recommend!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Outstanding Tech Support and CSS Expertise: I recently signed up for this app for my Shopify store but it required some advanced CSS styling to blend in with my current theme. I had the pleasure of working with Rosie and Quang, and I cannot speak highly enough of their exceptional service and expertise. Rosie and Quang demonstrated an extraordinary level of skill and dedication throughout our collaboration. They worked closely with me, paying meticulous attention to every detail mentioned in our communication. Their CSS expertise was evident in the outstanding results they delivered. As someone who is extremely particular and demands nothing less than perfection, I can be quite challenging to work with. Despite this, Rosie and Quang remained consistently patient, professional, and friendly. They were always willing to go the extra mile to ensure my complete satisfaction. What truly sets this pair apart is their commitment to excellence. They not only met but exceeded my high expectations at every turn. Their ability to understand and implement my vision while offering valuable suggestions was truly impressive. Based on my experience with Rosie and Quang, I wholeheartedly recommend this company. If you have any styling requests with this app, I strongly suggest requesting Rosie and Quang for top-notch results. They are undoubtedly invaluable assets to Globo. Rosie and Quang deserve the highest praise for their outstanding work. They have earned my utmost respect and gratitude. Full marks for an exceptional job well done!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

This app is amazing and working perfect. But the customer support with "Helen" was spot on. Thx again Helen!

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Noelou

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

These guys are awesome in the support side and the app Is wonderful! Go install it and make Money!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Helen is awesome. Due to Helen only. I'm using this App. else I would have been uninstalled this..

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Amazing support team, the live chat was the best experience. they resolved within no time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Helen was fantastic to deal with

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I highly recommend this app! I was previously using another product customization app but it had limited functionality and Globo has been incredible so far and looks seamless on my Shopify site. The customer service is absolutely amazing as well. There was a glitch in the integration on my website and Helen ensured it was resolved quickly!

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2024

I was given a lot of help from Helen. She didn't let me be forgotten. I'm happy with the support I got. I'm not able to put my customized item in the cart for some reason, when I charge a fee for the customization. But if I leave it off it all works great. I'm very happy with how it makes my product page look.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 4, 2024

Rosie helped me so much! She was kind, quick, responsive, and so smart! Thank you for creating such an amazing experience and client support.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

HELEN was really helpful, thanks for resolving our issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I love that it allows me to change options for multiple products all at once instead of having to go into each product listing to change things. The customer service has been incredible since day 1 and I have had to reach out a couple times for questions and they have always been fast and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Good customizations option, the customer service was very helpful as well. Looking forward for more design customization in the future.

Using app

About 3 hours

Total reviews

1

Average rating

5.0