SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,245
chart
#808
All reviews
Review RSS Feed
Nov. 20, 2023
For $50 a month...this app should be 100%. I've had nothing but trouble with this app, and the way you have to set it up is so painful...that you end up being stuck with it for a LONG time before you invest the time to switch to something else. Every time I make a product update...I have to contact support and they have to manually fix it. And I know what I'm doing, I'm quite tech savvy. This app is buggy. Their customer service team is fantastic, I'd give 5 stars for that aspect...they try their best to help you and are quick...but they can only help with so much when the app itself has consistent system errors.
Nov. 20, 2023
This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!
Nov. 10, 2023
App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST
Nov. 6, 2023
Sehr vielseitig einsetzbare App. Sobald es kleine Probleme gab, hat der Kundenservice (Shout-out für Alina) schnell und lösungsorientiert geholfen.
Oct. 19, 2023
I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.
Hi there, We're thrilled to hear that you've been using our BOLD apps for years and are impressed with our customer service. Enthusiastic customers like you make our work a pleasure! Jason and our dev team send their thanks for your kind words. We appreciate your recommendation and your 100% endorsement of our app. Feedback like yours keeps us motivated to work harder and continue improving. Please never hesitate to reach out if there's any other way we can assist you in the future. Best Wishes, Shop Circle Team
Nov. 2, 2023
UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address another limitation that I've had with this app over the years, it'll be a perfect rating from me. We'll see what happens... --- WARNING! I've been using BOLD Product Options for over 6 years on 2 different Shopify stores and it's been great...until now. When recently integrating it into my newest (3rd) Shopify store, I've discovered a substantial flaw that's new to the app. If you update any of your product/variant prices within your Shopify product database, all product options that use the product will NOT receive the updated pricing. In the past, you were able to click on a 'Sync with Shopify' button which would update all products/pricing within your product option sets. This no longer works. After communicating with support, they have confirmed that the only way to have the pricing update is by manually re-saving your individual product options. So basically, the app functionality has been rendered useless for anyone that has the need to update their product pricing. Manually re-saving hundreds of product options anytime you have pricing updates is not exactly efficient. So this being said, if you plan on having a large amounts of products and product options sets, and will have the need to update your product pricing in the future, this is NOT the solution for you. Until they resolve this critical issue, I can no longer recommend this app.
Oct. 16, 2023
Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!
Hello, We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service. However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store. Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you. Best Regards, The Shop Circle team
Oct. 21, 2025
Thank you for your help today, Nitesh. Great service - speedy response and resolved the issue super-quick!
Hi there, We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient. Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store. Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us. Best wishes, The Shop Circle Team
Oct. 12, 2023
Great customer service. Jeff and Mirza stood out and were particularly helpful.
Hi there! We're absolutely thrilled to hear about your positive experience with our customer service team! It's excellent to know that Jeff and Mirza were able to assist you and make your experience with Bold Product Options a valuable one. Our team works hard every day to deliver high-quality service and your feedback serves as a great encouragement to all of us here at Shop Circle. We truly appreciate your 5-star rating and we're grateful for users like you who make our service a pleasure. Thank you once again for sharing your experience. Please feel free to reach out if you have any more questions, concerns, or compliments. Cheers, The Shop Circle Team
Oct. 12, 2023
Perfect support. thx.
Hello, We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating. We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently. Best wishes, The Shop Circle Team
Oct. 3, 2023
It takes time to be attended but the support is very helpfull.
Hello! Thank you for your 4-star rating and the kind words about our support team. We're thrilled to hear that you found our assistance helpful. We're sorry to hear that you experienced longer than preferred wait times, however. Our team constantly strives to keep waiting times to a minimum and we sincerely apologize for any inconvenience caused. Your feedback is crucial in our mission to offer timely support to all our customers. We will ensure that your experience with our support wait times is forwarded to the appropriate channels for further improvements. Again, we appreciate your feedback and we hope we can make your next experience with our support even better. Best regards, The Shop Circle Team
Sept. 30, 2023
Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.
July 30, 2024
Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps. Also big shoutout to Nicholas, Haris, and Alina for their customer service! --- Updated 2024: Thanks to Muaza for helping me with a technical problem!
Sept. 26, 2023
Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better.. Thanks for the HELP JEFF !!