SC Product Options

Feb. 3, 2024

I've been using this app for at least six years, with only a few minor bugs under bold control. Since Shop Cycle took over the app, there have been more issues than one would consider acceptable, and service has deteriorated; they requested access to my store four days ago to see if they could solve it, and they have yet to access it. I made modifications six days ago, and they still have not been updated. This is not the first time we've experienced syncing issues that took days to showup. On one occasion, our options simply disappeared, and we had to re-add them. Definitely not the app it used to be.

Feb. 2, 2024

Everyone I have worked with so far as been amazing. Very prompt to reply to any questions you might have.

Jan. 29, 2024

Jan. 26, 2024

This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.

Jan. 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Jan. 23, 2024

Haris was quick to respond and extremely helpful! Great experience!

Jan. 22, 2024

This app solves most of our problems we were hoping it could, and customer service is helpful and prompt. The new Dynamic List feature is great for us because we can have new products automatically have Option Sets applied to them rather than manually needing to select each new item within the app every time.

Jan. 12, 2024

The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.

Jan. 12, 2024

I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.

Jan. 10, 2024

Very efficient! They got back to our request within a day. Amazing customer service!

Jan. 9, 2024

A good app, but could use a little more polish. Luckily, customer service is generally very helpful.

Dec. 31, 2023

I've used Product Options for several years and it always works well and customer support has always been excellent and prompt. I just got done with a customer support chat with Amit today and he was able to work through my issue on the spot. I appreciate all of the help and prompt service that Amit provided today.

Dec. 30, 2023

Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)

Dec. 26, 2023

I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs. The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!

Dec. 21, 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Dec. 20, 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me. No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Dec. 19, 2023

Amazing App and Customer Support from Jeff!! Highly recommended

Dec. 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Dec. 7, 2023

We've been using the app for a few years now, works as it should, no big issues. It takes some time to get used to it and set it up, but the support is super responsive and very helpful. I'd give it 4.5/5 stars only because it takes quite some time for any changes in the settings to propagate on the website and that the Sync button should be much more visible as it is. Shoutout to Armin for the patience with my code :)

Dec. 3, 2023

HORRIBLE. After using Bold Product Options for years it was bought by Shop Circle. From the beginning, it was impossible to get them to answer emails and get customer support. Literally weeks of no answer to multiple requests. then I changed themes on Shopify to common Dawn theme. The liquid disappeared from the order reports despite being in the front end. easy enough I thought, just request they add the liquid. They said I need to upgrade to V2, so I did. Then the shopify orders report shows a million codes and snippets...they say nothing can be done with that. Then the formatting of options got all weird. Then all my conditional logic disappeared. Then dropdowns show auto select. Then pricing color fonts just randomly changed colors. Then dropdown box sizes were running across all the page. etc etc. ALL OF THIS WAS HAPPENING RANDOMLY....THE SITE WOULD APPEAR FINE THEN THESE WOULD HAPPEN. SINCE THEN I HAVE HAD TO THROW AWAY 5 THEMES BECAUSE OF BAD FORMATTING AND NOW THE SITE RUNS 5 POINTS SLOWER. EVERY TIME I HAD SOMEONE FROM THEM TOUCH MY SITE IT WAS A DISASTER. STAY AWAY.