SC Product Options

Oct. 1, 2025

Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem. Edit: Had another issue regarding option sets not appending and Saro + Vishal were very helpful in solving the problem and managed to have it fixed in a week.

Aug. 28, 2023

Great app - exactly what we needed to offer more than the allowed 100 variants. Their support staff is also top notch (thanks, Alina!)

Aug. 25, 2023

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

Aug. 25, 2023

Very easy to use, the customer service is very patient, we like it very much Very easy to use, the customer service is very patient, we like it very much

Aug. 24, 2023

So far so good! I have tried other apps but so far this is the best... Customer service is top notch!

Aug. 22, 2023

Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!

Aug. 17, 2023

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF! I have had BOLD for years now. One of the best decisions for our website!

Aug. 11, 2023

rapidité, mon problème a été réglé ! merci beaucoup J'ai contacté le service deux fois et chaque fois ils ont été d'une grande aide

Aug. 10, 2023

The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.

Aug. 9, 2023

App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!

Aug. 4, 2023

Thanks to Saro, thanks to the app technicians, thanks to the app, which perfectly solved the problem for us, thank you for your patience and concentration, I will continue to support the use of this app, and I will also recommend my friends to use it.

Aug. 8, 2025

SC Product Options continues to be one of the best decisions we've made for our online store. The flexibility, ease of use, and powerful customization tools have completely transformed the way we sell and manage personalized products. We’ve had the pleasure of working with several incredible team members in the past, like Harim, whose knowledge and dedication made our initial setup a breeze. But recently, we had the absolute joy of being helped by Lina, and I just have to say she’s a game-changer. Lina delivered one of the best customer support experiences we’ve ever had. She was incredibly fast, clear, and helpful. She went above and beyond to make sure everything worked perfectly for our store. Honestly, it felt like we had a secret weapon on our side. She’s the best thing that’s ever happened to us in the world of tech support. If you’re thinking of using SC Product Options, do it. The app is fantastic, and the team behind it — especially Lina — makes it a 5-star experience every single time.

Aug. 2, 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

Aug. 2, 2023

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Aug. 10, 2023

A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app. Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.

July 28, 2023

Jeff rocks! He totally helped me out! We have struggled to get Shopify live - we have been using Product Cart for over 10 years. with over 50K SKUS, lot to move over and a lot of change. Looking forward to expanding how we use BOLD!

July 27, 2023

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app. The support is to the point and seeks to quickly resolve any issues. Highly recommended. Neil @ UseMyFrame.com

July 26, 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

July 20, 2023

Awesome App. Jason is a great help as well, had made things very clear and easy to navigate. The live calls are an awesome idea.

July 17, 2023

I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.