SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.6
feedback
1,244
chart
#1,013
All reviews
Review RSS Feed
July 13, 2023
Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with! Thanks Alina
July 7, 2023
Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. Have a lovely day, Customer Success Team I Shop Circle
July 7, 2023
help me well with bold product option, slay and served!!! keep it up and y'all ateeeeeeeeeeee!!!! slayed and keep slaying
Thank you for leaving us this 5* review! Our support team is always here and ready to assist you 😊 All the best with your business, Customer Success Team I Shop Circle
July 3, 2023
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer. Our support team is always here and ready to assist you! All the best, Customer Success Team I Shop Circle
June 30, 2023
Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!
Thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us. We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7. All the best, Customer Success Team I Shop Circle
June 29, 2023
Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Jeff motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word. All the best, Customer Success Team I Shop Circle
June 27, 2023
The team was very helpful in guiding me through the personalization process and did some onsight demo work, our company decided to wait till we had more customer feedback before using the full personalization tools. Very grateful to Jeff at Bold Product.
June 27, 2023
This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!
Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you. Have a lovely day, Customer Success Team | Shop Circle
June 26, 2023
Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!
Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us. We are always here to help 24/7! All the best, Customer Success Team I Shop Circle
June 23, 2023
Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle
June 19, 2025
UPDATED REIVEW; User beware, the new owners of this app have consistently made sweeping changes that either make the admin experience worse, or break things with no warning. Like making a change to how an option type is displayed to the customer, and then telling us they can't roll back the change and we have to use a work around to undo the pointless change they made. Or changing how options are applied to products, and then not telling us that updating any option set would cause those options to be applied to all products in our store, unless we went through the time consuming process of reselecting the products. They pushed an update they knew would break things and decided to make it our job to migrate to the new selection system it instead of doing it automatically. TLDR; Don't get invested in this app, especially if you are a power user / have products with lots of options. Shop Circle keeps making the app worse and they haven't added any new features since they took over. Only removed quality of life features and generally made it worse. ORIGINAL 4 STAR REVIEW; Thank you to Jeff and his team for solving an occasional issue we were having. Occasionally priced option variants wouldn't be in the cart when the customer checked out. The support team fixed this not only for our live store, but also for our development mode testing store. Thanks again! Now if only they could add some quality of life features and proper integration with a few of the apps BOLD still owns.
Thank you for leaving us this review and feedback. It's great to hear such kind comments about our customer support team, it means a lot to us. Also, we are working hard to continue doing improvements to our app functionality 🎉 Have a lovely day, Customer Success Team I Shop Circle
June 19, 2023
Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Jeff :) Should you need any help, feel free to reach us back 😊 All the best, Customer Success Team I Shop Circle
June 28, 2023
The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.
Hi There, We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options. We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance. Have a lovely day, Customer Success Team I Shop Circle
June 2, 2023
Very good App and fast implementation with the Bold expertise developer for all stores.. Thank you!
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success. Should you need any help, feel free to reach us back. Have a lovely day, Customer Success Team I Shop Circle
May 26, 2023
We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.
We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it. Thank you so much for recommending us! 🤩 All the best with your business, Customer Success Team I Shop Circle
June 2, 2023
Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond. Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient. Alina - so great today, super helpful!!
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing support team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle
May 24, 2023
Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.
May 23, 2023
Great work! Developer helped me install the options on my new theme.........Thank you..............
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support and Dev team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle
May 11, 2023
Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.
May 11, 2023
Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!