SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,232
chart
#1,416
All reviews
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Feb. 19, 2021
My wholesale website has lots of variations and I needed an app that could handle all that plus create an easy to read back end. Other apps I tried either could not link my product pictures with my skus or they couldn't get the variants to show up under the sku. Bold Product Options was able to do all these things and more for me. The support chat is amazing with immediate help and understanding of the any issues or complications I am having. The get to fixing my problem right away. I just wish I had the "smack my face" emoji a lot of the time.
Thank you so much for your review. We are so happy that our team on chat was there to provide you with immediate assistance and that they were there to fix the problems you were experiencing. Thank you for choosing Bold! We are always happy to help.
Feb. 15, 2021
Awesome support by Ryan. First off my client was on a old premium version of Bold Options and they were able to help upgrade us to Bold Options v2 premium. The day of launching the new theme, Ryan and his team were able to help get all the files updated with the Bold v2 code right away.
Thank you for your review. We are thrilled that Ryan was able to help your right away. Our team is always to help you when you need us!
Feb. 10, 2021
Words cannot express the gratitude I have for Ryan and the team at Bold. All I can say is— THANK YOU THANK YOU THANK YOU!! At a time when most companies treat customers like faceless tickets to be dealt with as quickly as possible or worse— ignored or disregarded entirely, the team at Bold went above and beyond my highest expectations to resolve a tricky problem that was ultimately caused by my shop's THEME and NOT by the Bold app I was using. I am absolutely BLOWN AWAY with the level of communication and support at Bold. Not only does their product work beautifully, they've also set a new bar in terms of customer support and satisfaction.
Thank you so much for the kind review! We are so happy that Ryan and the team was able to help you. It truly makes us happy that we were able to help you. If you ever need us we will be there, thank you for choosing Bold!!
Feb. 4, 2021
Great! Alina was very helpful and solved my issues quickly... My prices weren't showing up after changing them, and she walked me through what I was doing wrong.
Thank you for your review. We are thrilled that Alina was able to solve the issues you were having. Glad that everything are up and running!!
Feb. 3, 2021
We have been using this app for about two years now and we love it. The support has been very helpful too. Shout out to Camila from the Bold Commerce Merchant Success team.
Thank you very much for the review. So happy to hear from a long time fan! Wishing you all the best.
Jan. 26, 2021
So far so good with this app. Any minor issues that I've had in getting up and running have been addressed quickly by the support team. Many thanks to Camila for all her help.
Thank you so much for the review. We are very happy to hear that Camila fixed up any small issues and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 19, 2021
The app works great, and shows the options and updated prices right away. Many thanks to Camila, for helping out getting everything up and running in no time.
Thank you so much for the review. We are very happy to hear that Camila and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 12, 2021
I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error
Jan. 7, 2021
We have been using this app to fix the xxx variant limit and help with our customized Jacket business. It has since become an essential part of our store. www.mckeveytees.com ... We now use all the premium features... Especially the append to price, conditional logic, and adjustable prices. Whenever we have an issue the tech team solves the issue in a very timely manner. They are very helpful and help you to understand their app. Being a programmer, it is awesome to have such well documented code and support. We would give it more stars if possible. Great Job BOLD!!!
Thank you so much for the review! Couldn't be happier to hear that Bold Product Options provided you with the solutions you needed to fit your business needs, and that you found our documentation and customer service team to be so helpful. Thanks again, and all the best!
Dec. 31, 2020
I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!
Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.
Dec. 30, 2020
Alina was very helpful in getting our app set up and working through the details! Highly recommended!
Dec. 15, 2020
This app is the only reason I am with Shopify - I was able to get help with installation ASAP through chat and Alina was so helpful and fixed it in no time.
Thank you so much for your review. So happy to hear that Alina was able. to help out and that Bold Product Options is a great solution for your store. Please don't hesitate to reach out any time.
Dec. 2, 2020
I am using the app for quite some time and I am more than happy. Not only are the options great and the setup is quite easy, whats more impressive is the support I received everytime I wanted to change something. Nir and Grant especially did an awesome job, but I am sure that the entire team will be a great help to you. So I would definitly recommend it!
Thank you so much for the feedback and recommendation. So happy to hear that Nir, Grant, and the rest of the team were able to help you out!
Nov. 30, 2020
Essential for allowing us to offer badminton racket customisation. Best app for this on the app store. Support is top tear too. Camila was very helpful getting my setup up and running.
Thank you so much for the amazing review! Love to see that product options is helping your customers customize their rackets. So thrilled to hear Camila was offering great support. Wishing you all the best.
Nov. 22, 2020
We use this app for years now. It's EVERYTHING that you will ever need in terms of product options. The customization options are endless, you just need a bit of web developer mindset to use it's full potential. If you don't have the skills - their customer service team is there for you. Very responsive and professional! Highly recommend!
Thank you so much for the thoughtful review and recommendation!
Nov. 2, 2020
This app is very useful and solved our problem. We changed the theme and asked them to help reinstall the plug-in. It quickly ran into it for us, and it worked perfectly on the new theme.
Oct. 22, 2020
I was pleasantly surprised by the availability of the Mona agent who really worked very well to solve my problem and answer my request. I had asked for several things at once. She had the patience to answer all my requests. Thank you Mona for your professionalism
Thank you so much for your review! We are so glad that Mona was able to help out in a patient and professional way. If you need anything else we are here to help!
Oct. 19, 2020
The support from this app is extremely poor. We have been facing issues with the app and have raised the issue multiple times but did not receive any response from them. Meanwhile the app doesnt work the way it should and causing a loss on every order as the customisation charge is not getting added to the orders.
Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. We apologize for the issues that you have been experiencing with your priced options. Our Product Options experts have reached out through phone and email to have the issue resolved as soon as possible.
Oct. 1, 2020
I am so happy right now! This is exactly the app I needed to take my business to the next level. I had a minor setup issue and received excellent and quick support from the Bold Team :) Thank you!!
Thank you for your review! We are so happy that we were able to help with any support you needed. We are also very excited to see you take your business to the next level and we will be there for you if you needed any assistance. Thank you!
Sept. 18, 2020
Really terrible support. You constantly have to be proactive in pushing for a response from Bold. We had Bold integrate its service with our store and once complete, around a week later, the Bold Options looked unprofessional (did not map with the Shopify options) and no Support from Bold. The Bold options would add duplicates of the option to the cart and then when the customer tried to edit the quantity, the whole item would delete. We had to refund customer's orders due to the faulty Bold options. I would recommend another service to get around the Shopify 100 variant limit.