All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2020

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

This app has saved a lot of time coding, fulfillment and helping us sell more products!! Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

I am just getting started with these apps and they have been very helpful . Aryan went above and beyond to help.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 13, 2020

This team is great. I set up some quite complicated bundles on our store and connected with Chintan, Rick, Samuel, Daniel, Carter, and I'm sure a handful of other members of the Bold team throughout the process. They are always extremely willing to help and ready to jump in. I am so appreciative of them—I probably called Rick at least 5 times with questions during our setup process and he (and the whole team!) was very patient with me.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

Priyanka with customer support has showed exceptional support and has me excited to be a bold customer. Extremely fast support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Incredibly useful app that runs circles around the integrated Shopify variants / recommended accessories. Plus, Bold has the best customer support in all of Shopifyland.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Prompt and effective assistance from Carter, and then Rony! Really appreciate the professionalism, efficiency and effectiveness of the support provided by both, who are also warm and approachable. Thanks so much! Bold App had been really helpful for our business!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2020

I've used this app to easily create multiple product options for several different variants - there's a bit of a learning curve, but the customer support team is very accessible and easy to work with! (*Shout out Camila for continued assistance whenever it's needed*)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Another great servie Chat with Mona, awesome help great app! So far so good, really helps our brand! The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

Great customer support! Always quick to respond and very patient. Will definitely recommend Bold to others.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Bold Apps is #1. From the design of their apps all the way to their customer service, these guys rock. We've been using them for over 4 years and have used several of their apps and have never been disappointed with them. Their customer service is incredible. Quit dinking around with other apps and start using bold.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2020

I talked with Carter when using the help chat to answer a quick question with some coding issues. 10/10 would recommend asking for Carter when you use customer support! Thank you again Carter! Great job at hiring helpful and knowledgable employees Bold!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2020

Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.

Store

NOMINAL

Using app

Almost 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 12, 2023

Without a doubt, one of the BEST apps I'm using for my shop. The ability to not only add options, but also add conditional options, has been a game changer for my business. Special thanks to Mona and Aman for the 5-star service they provided as I migrate to a new theme. I ran into a couple of issues and they resolved them in record time. Wholeheartedly recommend the app and the service they provide. Update 2023: Still amazing support! As I migrated to a new theme Deleen was able to quickly come up with a solution for me that enabled me to configure the app exactly how I wanted.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

There is no developer better than Bold! Been using a couple of their apps for a while on multiple Shopify stores. Carter helped me customize the apps to my theme and business with a breeze. Thanks again!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.

Using app

Over 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Using app

About 1 year

Total reviews

2

Average rating

5.0