All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Feb. 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

The support team at Bold are super helpful - especially Priyanka. After trialing alot of apps, I realise I should have made my life easier by just installing Bold Product Options – is very easy to use with a lot of control over options. Highly recommended *****

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Wow what a great experience i have had with Bold. I had a small issue with the installation but Marty help me out immediately Thank you Thank you!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 24, 2020

UPDATE: Too good to be true. The app isn't working as advertised. What I wrote before is still true about installation, but now its been amended. The formatting on the options are not editable, the options are showing up, but not all of them, and the conditional logic isn't showing up.

Using app

3 days

Total reviews

18

Average rating

3.9

5 / 5 Share

Feb. 20, 2020

This is a very good app. The support was solid and helped me with the installation. It is an application that can be used with confidence.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Great app and really good and quick help of Rony Thanks a lot For helping with all those options for https://www.earasers.shop/collections/bionic-headphones/products/inearz-utopia-with-adel-technology Mark Earasers.shop

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Really happy with this app. Communication is always great. Samantha and Rony made personalised changes to the look of the swatches for me. I can offer variations the way I need in my shop. Take a look at www.sensoryowl.co.uk

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

We've tried several product option apps over the past 2 years but none of them come close to Bold Options. You can do pretty much anything imaginable with this app. On top of the great app, Bold provides better support than any other app company I've ever worked with. I can't recommend Bold Product Options enough.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

I installed the Bold Product Options for my website but I had some problems setting it up. Chatted with Paul from the support team online and he gave me a call and walked me through the process of getting everything up and running in no time. Great product but also great support team. Will be installing this app on my other webstore as well.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 14, 2020

The application is invaluable. It makes doing business for us so much easier. Then I had a technical issue and that is where things got BETTER. The tech support was great the whole way through the process. I was getting emails throughout the day with updates. Great Team Effort. Thanks BOLD.

Using app

Over 5 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 25, 2026

Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. they helped with so many custom request moving the app from an old theme to a new one. they kept going till the problem was fixed. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

The customer service is A++. Apps are A++ and the only ones I will use in my stores. - Thanks, Bold!!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+

Using app

27 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Samantha has been incredibly kind. Her support was fast and accurate and in a few minutes we solved the problem. App and staff absolutely recommended. ++++++++++++

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Bold Product Options is an incredible app. What I appreciated the most is the customer service and how they went the extra mile to fix everything for my theme. Rick made sure that my shop would run smoothly and fixed all the errors in my original coding.

Using app

5 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 7, 2020

Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I've received speedy and helpful support for a great product. I would recommend Bold Product Options to anyone looking for that functionality.

Using app

About 1 month

Total reviews

2

Average rating

5.0