SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,245
chart
#944
All reviews
Review RSS Feed
Jan. 31, 2020
WORDS OF ADVICE IF YOU DOWNLOAD THIS: save your self lots of time and frustration by reading and studying all the help article FIRST! There is some glitchiness that happens here and there where the product options won't show up or the conditional logic won't work properly. The app does work but for me, it took a while to get it working properly...... I use this app for the bakery - we literally have unlimited options and combinations that affect the pricing. The app is really great.
Jan. 30, 2020
This app was super confusing at first, so I hopped onto the support chat and Samantha was the biggest help in the world! After a few questions it was amazing how much simpler the app became and now I can offer variations in my products that I had only dreamed about! Thank you for making it super easy.
Jan. 29, 2020
Carter and Kaiser are two thumbs up!!! Thanks for your prompt and quick solution!! :D I had an issue in changing the option order and they did in a 5 mins!
Jan. 24, 2020
Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!
Jan. 23, 2020
I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service
Jan. 27, 2022
This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!
Jan. 17, 2020
This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card Great support, too.
Jan. 15, 2020
I use this app on several of my shopify accounts and love them. I recently had to contact support for the first time and the fix was surprisingly easy, I just missed the button but Sukh helped me out and it was a smooth easy fix. Just needed to update it for my new theme. Love these peeps!
Jan. 15, 2020
The options needed some customization and improvements, the customer support was quick in resolving all the concerns. Cheers to Dylan for all the help!
Feb. 9, 2020
Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.
Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!
Jan. 13, 2020
Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!
Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.
Jan. 12, 2020
Don't bother - completely slows down your website! Options work fine, but makes the website load a lot slower.
Hi there - we're so sorry to hear that you're finding our app is slowing down your website! Our Product Options specialist, Nick, has reached out to you as of yesterday and is confident we can get that fixed for you. Please let us know if you're available for a phone call; we'd love to speak with you to get everything sorted.
Jan. 11, 2020
Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.
Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.
Jan. 7, 2020
Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!
Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-) We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.
Jan. 7, 2020
Good app and great customer service! Provides the customizations and capabilities that we need for the products that we sell.
Hello! We're really happy to hear you're enjoying our app and our customer service. :-) Please let us know if there's anything we can do to assist you. Happy customizing!
Jan. 6, 2020
Great app! Just what o have been looking for. Thank you Marty and Shubhneet you were a great help!
Hi there! We're so glad to hear that Marty and Shubhneet were able to work with you to get the app installed and answer any questions you may have had. Please don't hesitate to reach out if you need anything else!
Jan. 5, 2020
Overall the product options App by Bold has been a lifesaver for us. We really needed the mix of pieces that it pulled together. I give it 4 stars only because there is just some slight room for improvement (like removing excess data from product info and ability to hide products from showing or not on checkout - because it impacts abandon cart messages in strange way for us but we have unique needs)...the service is SOLID 5 STARS and tech support goes over and above to keep it working if anything comes up or needs refinement. I've had several superstars (Julian recently) who just get it done right and timely. MUCH appreciated and thanks to the entire team.
Hi there! We're so glad to hear you've been enjoying the app; we appreciate the review very much. We appreciate the feedback as well, and are always looking at ways to improve our apps so thank you! Julian is a stand-out guy and we're really happy to hear that you had a chance to work with him! Please let us know if there's anything else we can do to assist you. :-)
Dec. 31, 2019
We've been using Options for years. Although it's not the easiest to set up, the functionality is close to limitless. The support team is usually very efficient and good at what they do.
Hello there! We're glad to hear that you've been enjoying our app for so long. We appreciate the feedback about the setup of Options; we're always looking for ways to improve our apps. However, we're glad to hear that you've been able to successfully set your options up in order to offer a vast amount of customizations to your customers, and use our customer support when needed!
Dec. 30, 2019
MONA WAS VERY HELPFUL THANKS AND WAS GOING THROUGH THE ISSUES I HAD BUT OVERALL VERY ATTENTIVE--THANKS
Hello! We're glad that Mona was able to help you out with the issues you were experiencing; very sorry that you had some troubles with things, but it's great to hear that everything is resolved now. :-) Cheers!
Dec. 23, 2019
Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!
Hello there! Thank you so much for the recommendation; we really appreciate it. It's wonderful to hear that our specialists, Kelsey and Dylan, were able to help you out with everything you needed. Please let us know if there's anything else we can do for you.