SC Product Options

Hi there! Thank you very much for taking the time to leave us a review - it means a lot to hear your experience! I'm sorry about the time difference delays - we have merchants all around the world so we definitely want to expand our support team in order to best serve everybody, no matter what time it is where they are. Great to hear that Nirav was able to help you out with the issues you ran into with options and logics. We'll be sure to share the kudos with him. :-) Please let us know if we can help in any other way!

Hi there, I just wanted to sincerely apologize for the issues you ran into with having the app properly installed on your store. It looks like things were fixed, however we understand that at that point, you were no longer interested in trying the app, and understandably so. Should you decide you want to try Product Options out while it's working properly on your store, please let us know - our expert, Sam, has attempted to reach out to you via email and is hoping to speak with you over the phone in order to get everything resolved, should you want to try again.

Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!

Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly. Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.

Thanks so much for the review; we're glad to hear that our support team was able to get you a quick answer to your question! We strive to offer top-notch support, and are glad to hear that you received it. Please let us know if we can help with anything else. :-)

Thank you for the kind words; we're elated to hear that Nir was able to provide you an above-and-beyond customer service experience! We certainly strive to give our customers top-notch service, and are happy to see an alignment on that. We're sorry about the issues you ran into with your orders not coming through properly, but it's great to hear that you were able to get the answer as to why it was happening, and give a heads up to your customers!

Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.

Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options. You have very beautiful furniture, by the way!

Thank you for the review! Dylan is one of our newer members, and he's already doing such an amazing job; thank you for taking the time to recognize him and share your appreciation! We love hearing that you had a great customer service experience with us. We're always rooting for you and here to help whenever you need it, so please reach out any time with any questions or concerns you may have.

Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again! By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!

Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page. We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!

We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!

Hi there, thank you so much for taking the time to leave us a review. We're super happy to hear that our support gurus were able to get things working for you and suggest some ideas to try in order to get things working the way you wanted!

Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you! Your planners are gorgeous by the way. :-)

Hi there, thank you so much for taking the time to leave us a review. We're really glad to hear that Dylan was able to help you get the options set up and working for your store. Great new website, by the way!

Hi there, thank you for the feedback about our app. We're so sorry to hear that you ran into issues with the engraving options showing up on your products. I saw that one of our product experts attempted to give you a call to discuss this better on Friday, however wasn't able to reach you. I was informed that by creating a collection of products that will have the engraving option on it, you can easily assign your options to that entire collection rather than selecting all products individually. If you're able to, please respond to our latest email from our specialist, Nick, and let us know how we can better reach you! We'd love to be able to help you get Product Options working better - and more easily - on your store.

Thanks very much for taking the time to leave us a review! We're glad to hear that Alexa was able to get the app up and running for you, and it's great to hear that you're enjoying our Product Options app! Please let us know if we can assist with anything else. :)

Thanks so much for the review; we're glad to hear that you've found our product and support to meet your needs! We're happy to have been able to assist with the issues you ran into. :-) Thanks very much for leaving us a review! I love the stationary you guys sell!

Thanks so much for the review; we're really glad that our Product Options app is helping your business in such an integral way! Your products are so unique - I love the idea behind the unique guitar string jewelry. We'll be sure to share the kind words with Simran, too!

We're so glad to hear that Sukh was able to help you out with what you needed! We appreciate you taking the time to leave us an app review - cheers! Your rings are gorgeous, by the way!