All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Feb. 25, 2019

www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps

Using app

3 days

Total reviews

14

Average rating

3.6

5 / 5 Share

Feb. 22, 2019

Really useful app, and amazing customer support! MC was amazing, and was really patient with us while we upgraded out app and options. :)

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

BOLD always does a great job with the updates and getting the installation in for the new web stores.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 20, 2019

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Using app

26 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

We are very happy with this application; it allows us to sell some of our products more easily. The support team is very responsive, highly professional, and always attentive. Thanks to the entire team — from the managers to the developers...

Using app

Over 7 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 14, 2019

This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.

Store

Floto

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

Great customer service. Helped install the app in less than an hour. Responsive to support requests. Used it for unlimited variants at first and will dig into all its other features in the future.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

Thanks for the great customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

I’m new to Product Options and needed help understanding how to configure the conditional logic functionality. Rick, from their team went above & beyond to help set it up for me. I am still trying to fine tune it and their team is super responsive and very helpful. I am super-small business and trying to keep costs down, so I have been hesitant to spend extra on Apps. I am confident that once I get Product Options working for my physical products, it will more than pay for itself. Thanks Bold team!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 23, 2019

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 21, 2019

Great app! Rony is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 19, 2019

Not Impressed. When you are adding options to multiple products. not all products you select get the options

Using app

About 1 hour

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 18, 2019

Brenden, who was FABULOUS, assisted me in getting the Bold Product Options app and the Bold Upsell app installed an operational. I am THRILLED with the functionality of both apps! Brenden was a terrific representative for the Bold Company! I commend Brenden for his professionalism while being exceptionally patient, and I commend Bold for creating such a useful and powerful app! Thank you from a candymaker in Michigan!

Using app

About 5 hours

Total reviews

3

Average rating

4.7

2 / 5 Share

Jan. 31, 2019

This app did a nice job of adding options but it has slowed down my site loading considerably. When I run a Google Page Speed test, this is the biggest culprit as far as slowing my page down. Page speed is one of the biggest factors in getting to the top of Google search rankings so this is an issue.

Store

SnapFox

Using app

27 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 18, 2019

Awesome! Service is so nice. This is what I want!thank you so much. It solve my question! Product page is prefect now.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

I really loved the support provided by bold team members Harpreet , Sam and Rifat. And the app is awesome!

Using app

2 days

Total reviews

4

Average rating

5.0