All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Jan. 15, 2019

Great app. Very intuitive and works as anticipated. Had a question about the order of options on product page and Julian was quick to explain. Good customer service. I’ll be keeping this app.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

Using the app for about a year now. Love it. Has made me solid amount of money and will continue to do so in the future. The support is quick, friendly and highly competent. Would recommend this app to everyone.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

Excellent App - Easily Stylable to match your stores in-build variant selectors. Unlimited customisation and all pulls through nicely at checkout with no problems. No other choice for those that need to apply a complex set of options to their products. Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized. Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha. Definitely recommend!! d

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Perfect app for my store! And I was helped by wonderful Ankur with the settings for my site, the best support I ever received! 5 stars for Ankur and the service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2018

Decent product, but what really strengthens the offering is the customer support. Very helpful team over there, and a shout-out to Mona in particular!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Samuel helped me with the layout of the product options on my new store. Excellent communication and service! Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

Great app, had some recent issues and Harpreet took care of it right away for me via live chat! great support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 20, 2018

Does the job - but it's SUPER half-baked. You'll get what you want out of it, but you'll be pulling teeth to do so; and then once you set things up - it's interface is god awful and you'll be confused on what you set up in the first place! But alas - It works well enough, and it's the only option. God damnit.

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Using app

4 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Dec. 13, 2018

Bold helped us install and configure the product. It works great and the customer service was responsive and met our needs. Great job BOLD and Alexa in Merchant Success!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2018

I have given you 2 chances to make this right, i have installed this app 2 months ago and uninstalled it for the unprofessional slow customer service, then I have reinstalled it 48 hours ago and i can still see why i uninstalled this app 2 months ago. What a shame, my only risk was losing $9.99, would never download any of your products ever again even if its a good functional app, if you have a good product and cannot back it up with a good customer service then there is no way to sell that app. Good luck on all your other apps.

Using app

About 18 hours

Total reviews

16

Average rating

3.0

5 / 5 Share

Dec. 12, 2018

So far, so good. We has one issue so far and Nir helped me out with it. Thanks a bunch for all the help.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

Using app

About 8 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 12, 2018

I am still learning, but really happy with the service so far! When you chat with them, the little BC ninjas go all out to help you! Today I got Rony and he literally walked me through everything and I feel more confident now! I wish I could give 6 stars for the service I got today! ****** Thanks Rony!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

Bold Product Options provides us with the ability to customize - and upsell - options to our products at safeguardian.com. Additionally, we love the flexibility to add check boxes and customer info boxes when additional information is needed. Takes a bit of time to understand how it works (creating options and then assign them to products or product groups but our experience is that Bold offers EXCELLENT support. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

Nir has been really helpful in customizing things and helping us out with creating new options . really good app to use only thing they need to work out sync internal to be reduce to 24 hrs rather then 7 days so people who are creating new SKU everyday don't have to manually sync them.

Store

Renewd

Using app

10 months

Total reviews

3

Average rating

5.0