All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2018

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Store

Mag-Bar

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :) Happy Customer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 27, 2018

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 23, 2018

Currently trialling this app, needed assistance and got it immediately. Was sorted within a minute. Great support and customer service which is so important for business. Absolutely excellent thank you Tony. Gives us confidence to go from trial to subscription.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Guri & Shawn saved my Black Friday sale -- they came to my rescue at 1:30am when the pricing would not change on my options. They are my heroes & I am so grateful for their help. Bold is top notch & I use several of their apps. They will be my first choice for all of my future needs! Thank you x million. You guys are the best!

Using app

3 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Nov. 20, 2018

It takes some time to get set up but it really is the only good option out there! Trust me I tried 5 other apps before going with Bold. If you want one that actually works and does what you want it to then this is for you. Also, great support from their online chat including Guri who really helped me even during the busy holiday push.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

I updated the Style of my theme and didn't quite hit the mark getting everything squared away with liquid. Cody with the Support Chat was awesome. Got me sent over to the install team and requested a rush to get us back online and selling again. Big thank you to the support team. Will keep you posted ;)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

I used this option to help me provide many complicated options for my products. I was able to accomplish this with the Bold Options app very easily! Brenden was a fabulous help when I had some questions. He was very patient with me and walked me through. He was a pleasure to work with.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

We use Bold Product Options and Bold Recurring Orders together - Nir and Ashley helped complete the set up - we Love Bold Apps - they are helping our business grow!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

I recently installed the Premium App. I reached out to customer service with a few questions in regards to Option Sets. Samuel L was super friendly and helpful! I'm looking forward to mastering the app :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thanks to Nir for the great timely support. We were able to get the issue resolved very timely and professionally.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Really great app for custom products, and great customer service by GURI. they take care of all the heavy lifting

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

Store

KaiKini

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2018

Great customer service! Thank you so much Cody and Pratibha for your help. Really appreciate the instant reply. Highly recommended app!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team

Using app

3 days

Total reviews

6

Average rating

4.2

5 / 5 Share

May 12, 2025

I use Bold Product Options for all my products to personalize them. I had a small issue with colors and they fixed it for me within 15 minutes. Amazing support!!

Store

Brodali

Using app

Over 7 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 24, 2018

They made changes to my theme and pushed them live without testing. The changes broke my theme so now customers can't add products to their cart from the collection pages and can't get to the checkout page. AN issue like that on a live site would have created a DISASTER. I emailed them an hour ago and still no response (during support hours). HOW CAN THEY BE SO IRRESPONSIBLE of making changes to a theme and not testing before pushing live. Here is a clear view to the rror so they don't claim it wasn't them: http://wethe.me/371a2f5c3d39

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 22, 2018

CODY was fantastic. He solved my problem. I updated my Shopify theme and needed help getting my Bold app back up and running. Thanks Cody. Much appreciated.

Using app

About 3 years

Total reviews

1

Average rating

5.0