SC Product Options
All reviews
We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!
Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.
Great customer service! Thank you so much Cody and Pratibha for your help. Really appreciate the instant reply. Highly recommended app!
Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team
I use Bold Product Options for all my products to personalize them. I had a small issue with colors and they fixed it for me within 15 minutes. Amazing support!!
They made changes to my theme and pushed them live without testing. The changes broke my theme so now customers can't add products to their cart from the collection pages and can't get to the checkout page. AN issue like that on a live site would have created a DISASTER. I emailed them an hour ago and still no response (during support hours). HOW CAN THEY BE SO IRRESPONSIBLE of making changes to a theme and not testing before pushing live. Here is a clear view to the rror so they don't claim it wasn't them: http://wethe.me/371a2f5c3d39
CODY was fantastic. He solved my problem. I updated my Shopify theme and needed help getting my Bold app back up and running. Thanks Cody. Much appreciated.
Helpful on Chat! Samuel answered my questions and put to rest a few small worries. I have a few to go, unfortunately, outside the scope of Product Options by Bold. I enjoy what I've found thus far. A very advanced application that can handle intricate pricing tasks further than what I have yet to find.
Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.
This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use. Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!
Rifat gave me excellent customer service! They processed my new request quickly when I needed to install the app onto a new theme I was launching to ensure a seamless transition from one theme to the next!
Great app. Made even better with the friendly support. Thanks, Harun and Emir for your help.
Awesome APP!!! Exactly what we need and support is amazing. We really appreciate working with Brenden and Cody and the partner team. This allows our customers to order custom products with ease. Highly recommend.
Love this app! It has saved me and made the ordering process for my customers a breeze! As an artist with highly personalized products, it has always been a struggle to simplify my listing pages. The support staff behind Bold Product Options has gone above and beyond anytime I have issues with my shop. Highly recommend :)
I used this app. to facilitate the purchase process as I have a super complicated products. The app. was able to resolve about 80% of my challenges with ease as I'm really dummy when it comes to configuration or learning a new software. The Support was outstanding and professional. If only they have the 20% that I'm missing to have a perfect website. But perfect doesn't exist no?
First and foremost, themes matter. Be sure to talk to support and use the professional integration service for your theme and start testing with all of your payment methods to make sure the integration works - we had to escalate to a 2nd Tier programmer at bold to fix. Also check your email confirmations + shipping confirmations & have the bold team fix those to eliminate the "unnecessary" coding ~ the customer really doesn't need that gibberish in their box! We absolutely love this app. & use it on just about all of our products ~ It really works seamlessly, and is an excellent performer.
Bold Product Options is a user friendly app that is simple to use and works flawlessly. The customer support team is really on top of things. Open a ticket and they will stay after any issues you may have until you are comfortable using it. We turn to Bold apps as first choice when we need any extras stock shopify does not offer.
This is a very buggy app. The idea is great but BOLD doesn't fully test the app. It doesn't work on Chrome under many circumstances. I also dealt with Tyson who did try but often created more bugs and left LIVE dummy products on our LIVE site. Again, the app is buggy as hell. We spent weeks trying to address the bugs with Bold with no avail. I spent HOURS testing and sorting the bugs. Be very careful, you may not catch the bugs yourself, then you will learn you CANNOT access your CART or CANNOT checkout with 3rd parties such as Amazon. It's just not worth it.
Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service
I had an issues assigning attributes to a second product. I reached out to support for help and was very surprised how fast they responded with the answer to my questions! This app is VERY VERY expensive, however if this is how they consistently treat their users, then it’s worth every single dime! I am so impressed. *****
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.