All reviews

Rating Breakdown

  • 5
    86% (1,054 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,209)
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5 / 5 Share

Nov. 8, 2018

I updated the Style of my theme and didn't quite hit the mark getting everything squared away with liquid. Cody with the Support Chat was awesome. Got me sent over to the install team and requested a rush to get us back online and selling again. Big thank you to the support team. Will keep you posted ;)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

I used this option to help me provide many complicated options for my products. I was able to accomplish this with the Bold Options app very easily! Brenden was a fabulous help when I had some questions. He was very patient with me and walked me through. He was a pleasure to work with.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

We use Bold Product Options and Bold Recurring Orders together - Nir and Ashley helped complete the set up - we Love Bold Apps - they are helping our business grow!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

I recently installed the Premium App. I reached out to customer service with a few questions in regards to Option Sets. Samuel L was super friendly and helpful! I'm looking forward to mastering the app :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thanks to Nir for the great timely support. We were able to get the issue resolved very timely and professionally.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Really great app for custom products, and great customer service by GURI. they take care of all the heavy lifting

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

Store

KaiKini

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2018

Great customer service! Thank you so much Cody and Pratibha for your help. Really appreciate the instant reply. Highly recommended app!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team

Using app

3 days

Total reviews

6

Average rating

4.2

5 / 5 Share

May 12, 2025

I use Bold Product Options for all my products to personalize them. I had a small issue with colors and they fixed it for me within 15 minutes. Amazing support!!

Store

Brodali

Using app

Over 7 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 24, 2018

They made changes to my theme and pushed them live without testing. The changes broke my theme so now customers can't add products to their cart from the collection pages and can't get to the checkout page. AN issue like that on a live site would have created a DISASTER. I emailed them an hour ago and still no response (during support hours). HOW CAN THEY BE SO IRRESPONSIBLE of making changes to a theme and not testing before pushing live. Here is a clear view to the rror so they don't claim it wasn't them: http://wethe.me/371a2f5c3d39

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 22, 2018

CODY was fantastic. He solved my problem. I updated my Shopify theme and needed help getting my Bold app back up and running. Thanks Cody. Much appreciated.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

Helpful on Chat! Samuel answered my questions and put to rest a few small worries. I have a few to go, unfortunately, outside the scope of Product Options by Bold. I enjoy what I've found thus far. A very advanced application that can handle intricate pricing tasks further than what I have yet to find.

Using app

About 23 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2018

Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.

Store

Mihenna

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use. Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Rifat gave me excellent customer service! They processed my new request quickly when I needed to install the app onto a new theme I was launching to ensure a seamless transition from one theme to the next!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great app. Made even better with the friendly support. Thanks, Harun and Emir for your help.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Awesome APP!!! Exactly what we need and support is amazing. We really appreciate working with Brenden and Cody and the partner team. This allows our customers to order custom products with ease. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Love this app! It has saved me and made the ordering process for my customers a breeze! As an artist with highly personalized products, it has always been a struggle to simplify my listing pages. The support staff behind Bold Product Options has gone above and beyond anytime I have issues with my shop. Highly recommend :)

Using app

5 months

Total reviews

2

Average rating

5.0