All reviews

Rating Breakdown

  • 5
    85% (1,054 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,209)
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5 / 5 Share

March 27, 2018

Fantastic customer service. Had a very slight bug on ios products but Lawrence, Cole and Alexa spent 2 weeks working on it to resolve the issue which seemed to be largely due to another app anyway. I'm sold on bold. Worth the monthly cost for sure.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2018

By far the best Product Options app available on Shopify! Customer service is second to none and the team was very patient with all of our requests for customizing the app to fit our store. The feedback from our customers has been amazing and we are extremely happy with all of the changes that we, at first, didn't think was possible with Shopify!

Using app

16 days

Total reviews

12

Average rating

4.6

1 / 5 Share

March 21, 2018

Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else

Using app

10 days

Total reviews

7

Average rating

2.7

5 / 5 Share

March 20, 2018

I use Bold apps for my e-commerce clients and am very happy with how they work. The customer service is great and they've given me lots of assistance.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2018

very useful app, easy to use and works!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2018

Great plugin and tremendous support! Lawrence and MC went the extra mile to help us get setup with our branding.

Using app

9 days

Total reviews

1

Average rating

5.0

2 / 5 Share

March 7, 2018

This app is so frustrating. We've had nothing but issues. I would not recommend this.

Using app

About 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

March 7, 2018

Great support. We had some issues on our end during the setup but Lawrence was amazing to work with and exceeded our expectations! Highly recommend this product and the team behind it.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

Amazing service by Cole and Shubhneet! Went above and beyond and helped us very quickly.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2018

Bold Apps has been extremely helpful in setting up my shop. They have responded to all my requests very quickly and implemented what I wanted in my shop. I am very pleased with Bold Apps and the product options. Thank you.

Store

Abiza 2

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

This is the best options app by a LOOOOONG shot. The support team is great, and you can add just about any and every option you can think of. The app autogenerates hidden variations of products so you don't have to manage them yourself. I can't recommend this app enough!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We've just started using the Product Options app and so far have been very impressed.... the setup was easy, learning the program was quick and easy, and performing the actions is very simple and straightforward even for someone who's not extremely tech savvy such as me! Great app and their customer service was outstanding! Wayne- beaukisses.com

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Great app, and great support especially from Wally, Shubhneet and Alexa. This is our fifth BOLD app. WE LOVE BOLD at RevivSerums.com!

Using app

11 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 24, 2020

I've had this app running on my store for about a year and a half now. We offer up to seven options on a single product and we wouldn't be able to offer that to our customers without this app. It does not work like a standard shopify variant because it adds a product sku to the initial product sku instead of modifying a variant sku. Basically, each BOLD option will show up as a separate line item in the customer's check out page. This works great for us as the options relate to swappable products within a bundle and keeps our inventory system very clean. Having conditional logic also allows us to keep the default options simple for new customers but still allows us to offer advanced options for returning customers offering even more product customization without overwhelming customers. Best of all, however, is their support. They DO NOT nickle and dime you for reasonable customization to their code. Working with one of their support techs is both quick and pleasant. I see no reason to look into other product option apps.

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 15, 2018

We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department. I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star! Rolf Luxerozen.nl

Using app

27 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 11, 2018

NOT GOOD , TOO MANY PROBLEMS , CODING VARIANTS NOT EASY TO EDIT

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 9, 2018

The service I received from Bold was the best I have received from anyone I've worked with since replatforming to Shopify. Cole was amazing, super responsive, helpful, answered all of my questions and did everything quickly and accurrately. Beyond impressed - the app is amazing and will allow us to do so much more with our product. Thanks Cole! Great experience.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

Incredible service. Some reviews say the service is awful and I was anticipating bad service based on those reviews, but I would 100 percent say that this company was incredibly helpful in delivering a great customer service experience.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

This is a great app to expand the product options that you offer and allow for significantly more customer customization. Because of my theme the app wasn't able to self install. Bold took care of the installation (for free) in a few days though. Lawrence was great. A HUGE thank you to MC at Bold! In addition to the installation, MC worked with me (and worked with me, and worked with me) to get the option styling to match. I am very excited to see what the app does for my business!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

I'm loving this app so far and the support help is outstanding! Thanks Cole!

Using app

5 days

Total reviews

2

Average rating

3.0