All reviews

Rating Breakdown

  • 5
    85% (1,054 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,209)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2018

Just took a little while to get used to the app. Once you get hang of it. Great app will recommend to a friend. Thank the team.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

Fixes a huge limitation in shopify, excellent and prompt tech support too. Highly recommend!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!! Heather Manager, Awards2You

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 26, 2018

I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency. The customer service was also lackluster. Not super helpful and sometimes condescending.

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 24, 2018

I have been working with Alan on options and product discounts setup. Alan Has done a fabulous job working out issues keeping me updated on progress. I will be switching my map app to Bold next. Thank You for the great app and service. 6 stars . Paul

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2018

Awesome application with outstanding support... no question about it. This app super easy to use and the functionality is great, providing lots of options for customization to your specific needs. All our questions are answered immediately with follow-ups to be sure that all worked out as we wanted.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

Great support and great App! Thanks for all your ongoing help MC and Shubhneet :)

Using app

About 1 year

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 11, 2018

I love using Bold for my Shopify page. They helped us with adding more options and were so great with my (many!) requests for help. Julian and Jordan were super helpful! Not only did they configure my dropdown menus for me, but they explained the process to me via screenshots. I have had a few tweaks I needed help with and they were really quick and efficient (even during the holidays). I highly recommend Bold and their team. Great customer service. I'm a fan!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

We had a lot of problem, but it seams like bold have solved it. So for now the app works as it should.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

I'm in the process of getting my Shopify web site launched and I chose Bold Commerce's Product Options because of it's conditional logic. Our online form ordering process is complex and I reached out to Bold's Support Team to help me with the logic. Both Alexa and MC were terrific -- they patiently guided me through the process and did some hands-on work to make my forms function properly. Thanks Alexa and MC!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Really nice! Best option app for Shopify

Store

Lastu

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

MC and Shubhneet were awesome! They helped with the app quickly and were very quick to communicate. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

I have used Product Options for 2 years now (version 1.0 and 2.0). I've installed it by myself as well as had customer support do an install on a more complex theme. All I can say is wow. I am impressed and very satisfied with the features, price and customer support. What more can you ask for? Feel free to check out our site for examples. We use this app with pretty much every single product to offer. Thank you Bold.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Ahmed was so helpful when identifying an issue with our bold options- he presented multiple solutions and enacted them with ease, great customer service!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2018

Really helps in solving the problem of adding more variants than are allowed by the Shopify variant limit. In addition, this app is fantastic with conditional logic for providing alternative options when particular options are selected. The support team is very quick to answer and thorough with their responses. Not only will they respond, but they went out of their way to actually set up an example for me in my store so I could see exactly how to perform the action I wanted.

Using app

16 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 23, 2017

So many bugs, so many order errors - we've just had an absolute nightmare fulfilling our Christmas orders because of Bold Product Options. Spend thousands of dollars in development fees trying to streamline and customise the app to make it work effectively, as we'd already launched and committed. Frustrated customers missing out on orders because of missed variants. Very, very disappointed.

Using app

2 months

Total reviews

1

Average rating

1.0