SC Product Options

April 24, 2020

I've had this app running on my store for about a year and a half now. We offer up to seven options on a single product and we wouldn't be able to offer that to our customers without this app. It does not work like a standard shopify variant because it adds a product sku to the initial product sku instead of modifying a variant sku. Basically, each BOLD option will show up as a separate line item in the customer's check out page. This works great for us as the options relate to swappable products within a bundle and keeps our inventory system very clean. Having conditional logic also allows us to keep the default options simple for new customers but still allows us to offer advanced options for returning customers offering even more product customization without overwhelming customers. Best of all, however, is their support. They DO NOT nickle and dime you for reasonable customization to their code. Working with one of their support techs is both quick and pleasant. I see no reason to look into other product option apps.

Feb. 15, 2018

We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department. I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star! Rolf Luxerozen.nl

Feb. 11, 2018

NOT GOOD , TOO MANY PROBLEMS , CODING VARIANTS NOT EASY TO EDIT

Feb. 9, 2018

The service I received from Bold was the best I have received from anyone I've worked with since replatforming to Shopify. Cole was amazing, super responsive, helpful, answered all of my questions and did everything quickly and accurrately. Beyond impressed - the app is amazing and will allow us to do so much more with our product. Thanks Cole! Great experience.

Feb. 9, 2018

Incredible service. Some reviews say the service is awful and I was anticipating bad service based on those reviews, but I would 100 percent say that this company was incredibly helpful in delivering a great customer service experience.

Feb. 9, 2018

This is a great app to expand the product options that you offer and allow for significantly more customer customization. Because of my theme the app wasn't able to self install. Bold took care of the installation (for free) in a few days though. Lawrence was great. A HUGE thank you to MC at Bold! In addition to the installation, MC worked with me (and worked with me, and worked with me) to get the option styling to match. I am very excited to see what the app does for my business!

Feb. 6, 2018

I'm loving this app so far and the support help is outstanding! Thanks Cole!

Feb. 3, 2018

Just took a little while to get used to the app. Once you get hang of it. Great app will recommend to a friend. Thank the team.

Feb. 2, 2018

Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!

Jan. 30, 2018

Fixes a huge limitation in shopify, excellent and prompt tech support too. Highly recommend!

Jan. 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!! Heather Manager, Awards2You

Jan. 26, 2018

I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency. The customer service was also lackluster. Not super helpful and sometimes condescending.

Jan. 24, 2018

I have been working with Alan on options and product discounts setup. Alan Has done a fabulous job working out issues keeping me updated on progress. I will be switching my map app to Bold next. Thank You for the great app and service. 6 stars . Paul

Jan. 21, 2018

Awesome application with outstanding support... no question about it. This app super easy to use and the functionality is great, providing lots of options for customization to your specific needs. All our questions are answered immediately with follow-ups to be sure that all worked out as we wanted.

Jan. 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Jan. 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Jan. 15, 2018

Great support and great App! Thanks for all your ongoing help MC and Shubhneet :)

Jan. 11, 2018

I love using Bold for my Shopify page. They helped us with adding more options and were so great with my (many!) requests for help. Julian and Jordan were super helpful! Not only did they configure my dropdown menus for me, but they explained the process to me via screenshots. I have had a few tweaks I needed help with and they were really quick and efficient (even during the holidays). I highly recommend Bold and their team. Great customer service. I'm a fan!

Feb. 20, 2018

We had a lot of problem, but it seams like bold have solved it. So for now the app works as it should.

Jan. 11, 2018

I'm in the process of getting my Shopify web site launched and I chose Bold Commerce's Product Options because of it's conditional logic. Our online form ordering process is complex and I reached out to Bold's Support Team to help me with the logic. Both Alexa and MC were terrific -- they patiently guided me through the process and did some hands-on work to make my forms function properly. Thanks Alexa and MC!