All reviews

Rating Breakdown

  • 5
    86% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,210)
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5 / 5 Share

March 31, 2015

We use this on all 3 of our Shopify stores. Couldn't live without it! Bold apps is the best in shopify apps and can't wait to see what else they come out with.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2015

This app is wonderful, as is the customer service. They were quick to install or to answer any questions. Once you've figured out the app it is very user friendly and simple. Without the conditionals option on the premium plan I wouldn't be able to offer as many products in my store. This makes the ordering process easy and fast for clients.

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 24, 2015

Just the drop down system we were looking for, its worth upgrading to premium to be able to make the conditions. Their customer service is really helpful too!

Using app

13 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 13, 2025

Had a complicated question, chat support helped figure out a way to set up my options the way I wanted. thanks for the help :)

Using app

Over 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2015

You guys just nail everything! Whenever we hit a road block, you've been there. We don't code - but we have an amazing site and have spent very little time managing the back end. I mean if you guys knew how to photograph our products and what are prices were, I wouldn't have to do anything. :) Product Options was stumbling with some of our unique code, but your guys went above and beyond, and made it work by fixing our code...too cool.

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 26, 2015

I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.

Using app

1 day

Total reviews

1

Average rating

4.0

3 / 5 Share

Feb. 24, 2015

Overall not a bad product, but not great. It'll have to do until we can afford to pay 10K to have a nice website built for us. The main issue with this app is that it doesn't track inventory for common variants like size, or color. So the type of options you can realistically use with this app is limited. Their customer service is responsive though and they offered a work around. The work around was to create a duplicate hidden product, but the problem is it shows the same item twice in the cart, and at the very end at check out, its removed since its a hidden product. Very confusing for buyers to click add to cart for 1 item, and see it appear twice in their cart, so that didn't work. This app is awesome to use for adding options like "accessories" though. With the premium version, it shows "total extras" for any additional add-ons your customer chooses, which is pretty cool.

Using app

About 2 months

Total reviews

10

Average rating

3.9

5 / 5 Share

Feb. 20, 2015

Our Auto parts store would have been just like everyone else if we wouldn't have integrated BOLD product options app. This app along with Shopify was able to take our store to the next level. We have been able to market one product in many different locations to insure higher up sales. Since we use the premium option for our app, if was a bit difficult to implement the code, but the BOLD support team was amazing at fixing the issue. The worked and fixed it in a very quickly manner.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2015

My new Product Options app is working great and the team has been instrumental to fixing any last tweaks needed. Great app and even better support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2015

Holly was focused on helping us with a problem and didn't give up until it was solved - all within the same day. When someone cares about a customer like that, and can do something to actually help, you can't ask for anything more. There is one challenge though - it's all done through email which at times is difficult for some of us, but I have to admit it worked just fine for me.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

We had an issue with our store where our related products weren't showing. Since our theme was a generic one we had further customized, setting this up required extra code which I couldn't personally figure out. We reached out to Shopify "gurus" and they told us it was an issue with Bold Apps. It wasn't. We initially spoke with Ashley C through Bold web chat and she sent us over to Mona in your Tier 1 merchant success team. Mona is an absolute professional and took care of us very quickly, we were eventually sent to the tier two team where Kirtana took care of our issue fixing everything on the back end and leaving the updated theme in our editor. All we had to was set the theme to "live" and everything was perfect. We cannot thank your Bold team enough for the amazing product and customer service you provide, even though this wasn't an issue related directly to your product you all went above and beyond to provide a solution. Again, we cannot thank you all enough. A great business is shaped by its employees and management and you are all doing a fantastic job, we highly recommend using Bold Products for your Shopify store.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2015

First off, just wanted to say that the customer service and response time in emails back is just 100% excellent with Bold Apps. It's funny how they are Bold apps and we are Bold Shirts! If you can see on our site www.BoldShirts.com we use this app on all our products and it works so good! - another app they have which works really good is the Social Autopilot - plus its free!

Using app

24 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2015

It took a while to set this up and I would recommend spending the money to have Bold update your code. My questions were answer quickly and I like the look of everything now.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 3, 2015

Just finally went live with my Shopify store, and without Product Options it would not have been possible to use this platform. With many options available for my photography it allows me to easily walk customers through the ordering process while not being next to them making this a great ecommerce tool for my business.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2014

Super helpful and prompt. Great service and app

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2014

We really find this app to be a very good app for adding options to my listings. We feel that being able to add the variants to our products will definitely create more sales. Mother Road Customs

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2015

Great app, works perfectly Just wish there was an easier way to preview the full features of options. Apart from that, definitely worth downloading.

Using app

12 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 17, 2014

Bold has fantastic support and worked out all the problems that I had on the options app. If you have complicated code in the background, its sometime harder to implement, but their tier 2 support was able to figure out a way. Good Job Bold.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2014

For our store, we just needed a simple personalization tool, and this is perfect! There are actually alot more settings and customization options than I need, but they're good to have incase we need to add more options to our products in the future! :)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2014

Don't know what the reviewer under me is talking about, I've had prompt, courteous and perfect support from email one and on thanksgiving as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0