All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2018

We had an issue with our store where our related products weren't showing. Since our theme was a generic one we had further customized, setting this up required extra code which I couldn't personally figure out. We reached out to Shopify "gurus" and they told us it was an issue with Bold Apps. It wasn't. We initially spoke with Ashley C through Bold web chat and she sent us over to Mona in your Tier 1 merchant success team. Mona is an absolute professional and took care of us very quickly, we were eventually sent to the tier two team where Kirtana took care of our issue fixing everything on the back end and leaving the updated theme in our editor. All we had to was set the theme to "live" and everything was perfect. We cannot thank your Bold team enough for the amazing product and customer service you provide, even though this wasn't an issue related directly to your product you all went above and beyond to provide a solution. Again, we cannot thank you all enough. A great business is shaped by its employees and management and you are all doing a fantastic job, we highly recommend using Bold Products for your Shopify store.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2015

First off, just wanted to say that the customer service and response time in emails back is just 100% excellent with Bold Apps. It's funny how they are Bold apps and we are Bold Shirts! If you can see on our site www.BoldShirts.com we use this app on all our products and it works so good! - another app they have which works really good is the Social Autopilot - plus its free!

Using app

24 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2015

It took a while to set this up and I would recommend spending the money to have Bold update your code. My questions were answer quickly and I like the look of everything now.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 3, 2015

Just finally went live with my Shopify store, and without Product Options it would not have been possible to use this platform. With many options available for my photography it allows me to easily walk customers through the ordering process while not being next to them making this a great ecommerce tool for my business.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2014

Super helpful and prompt. Great service and app

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2014

We really find this app to be a very good app for adding options to my listings. We feel that being able to add the variants to our products will definitely create more sales. Mother Road Customs

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2015

Great app, works perfectly Just wish there was an easier way to preview the full features of options. Apart from that, definitely worth downloading.

Using app

12 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 17, 2014

Bold has fantastic support and worked out all the problems that I had on the options app. If you have complicated code in the background, its sometime harder to implement, but their tier 2 support was able to figure out a way. Good Job Bold.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2014

For our store, we just needed a simple personalization tool, and this is perfect! There are actually alot more settings and customization options than I need, but they're good to have incase we need to add more options to our products in the future! :)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2014

Don't know what the reviewer under me is talking about, I've had prompt, courteous and perfect support from email one and on thanksgiving as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

Great app, works as intended and the resources they have to help you install make it easy. Customer support is prompt and effective.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2014

We've offered custom engraving on our products for the past several years, but haven't been able to easily collect the engraving information...Bold Product Options solved this problem seamlessly. Works Great!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Nick and the team are always responsive and focus on resolving issues and requests quickly. We couldn't ask for better support!

Store

GoodArt

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2014

Excellent app! Easy to use. If you need variation to products and prices, Production Options by boldapps is the Definite answer.

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 27, 2014

So far so good! We have just started using this app and may change the way we handle our entire non profit! Super excited! Great customer service too!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2014

Love this app! Just what a small business owner needs. They installed this Liquid software over the week-end so I was able to continue working on it. Last time I wanted a custom website I paid thousands and waited for over a year to get it. Easy to use, great demo video, great customer service.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2014

Great customer service, super quick (and affordable) install. I've liked all of the Bold apps we've used.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2014

I believe I put the BOLD team to the test on the Product Options app! As an on-line retailer for custom invitations and stationery, I needed a lot of flexibility in customizing each item's design options at checkout, as well as setting conditional options and pricing...all of which needed to be seamless for my customers. The BOLD team worked with me to accomplish these requirements! I have received compliments from customers on the ease of ordering and that just makes my day!! Thanks BOLD team...Great app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Love it, does everything I need it to do and more. Also love how it works seamlessly with Shopify variants. Great work the guys at boldapps. Generally very easy to use and work

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 26, 2014

The Product Options app definitely helps give our customers the extra level of detail and clarity when purchasing their products. In fact, a customer specifically requested the ability to see how different options looked, and this app enables that with ease thanks to the ability to set a specific image for each product option. What more can I say? It's super intuitive and super useful. 5 Stars. http://www.VapeVetStore.com.

Using app

5 minutes

Total reviews

5

Average rating

5.0